Gentoo

Gentoo Reviews

Excellent

Kevin Mckay
2 October 2018 08:45

Gentoo Single Cantilever Leg - Straight Desk 1600 x 800mm

Great desk for a great price, looks smart and is really sturdy.

Perfect addition to the office.

View product

Perfect service, phoned up to get my address amended and the guy i spoke to was really helpful. No qualms at all.

Fantastic to hear, thank you for the great feedback.

Excellent

Raiko, Manchester
30 September 2018 17:53

Gentoo Bulk Deluxe 800mm Deep Desk High Pedestal

very pleased with these chairs, comfortable

View product

Gentoo Bulk Ergonomic Desk 1800mm Width

excellent quality good pricex

View product

great service from start to finish. very professional, delivered on time, quality products will definately be ordering again,

Thank you very much for the great review of our service and we look forward to hearing from you again.

Poor

Projects Team, London
22 September 2018 20:22

Gentoo Bulk Essen Cantilever Chair

Difficult to assemble and not comfortable to sit for more than ten minutes

View product

Gentoo Bulk 2 Drawer Mobile Pedestal

Easy to add handles and castors to assembled unit.

View product

Office Furniture Direct/Spotted penguin were very good at coordinating our needs with their suppliers.

Emails did go to my spam folder which caused delay.

Thank you very much for taking the time to review us as excellent, it is very much appreciated.

Good

Femi Asogbon
17 September 2018 12:00

Gentoo Bulk Ergonomic Desk 1400mm Width

High quality. A few screw I did not understand but overall good product. I like the fact the pedestal came pre assembled

View product

Gentoo Bulk 3 Drawer Mobile Pedestal

Great!! I like the fact this arrived pre assembled. Really sturdy product as well.

View product

Excellent communication and product delivered as promised.

Thank you very much for the great 5 star review.

Excellent

Trusted Customer
9 September 2018 17:46

Gentoo Blitz Executive Leather Chair

Quality goods, excellent price.

View product

Painless shopping experience. Pleased with the quality of the chair.

The Gentoo Blitz Executive Leather Chair is a fantastic chair, thank you for the great review.

Poor

Charlie Lingham
1 September 2018 12:14

Gentoo Executive Tall Pedestal 3 Drawer

Fine looking piece of furniture and that's where it ends. The top two drawers are OK but the bottom one leaves a lot to be desired. If you're using it for suspension files then OK but as soon as you put targets on the drawer will not close. I had to drill the holes for the file hangars deeper before I could use the drawwers and even then it leaves only a fraction of an inch between the targets and the drawer above. In addition the bottom drawer doesn't open all the way so again if your using A4 suspension files there is a lot of wasted space at the back of the drawer. Also the runners are poor as when you open the drawer - if it has any weight in it - the front nearly drops to the floor. I'm not sure if this product will last the test of a hard working office environment. I wouldn't buy this product again.

View product

Good range of office furniture. Order placed and delivered on time as promised.

Thank you for the great service review, however I am sorry that you are unhappy with your Gentoo Executive Tall Pedestal 3 Drawer - please get in touch with us to discuss any problems you are having.

Poor

Trusted Customer
20 August 2018 07:43

Gentoo Bulk 3 Drawer Tall Mobile Pedestal

The pedestals themselves are okay, but all of the wheels broke as soon as the units were moved.

View product

Reported fault with good, have heard nothing back.

Excellent

Phil Jones
4 August 2018 11:03

Gentoo Standard Cupboard 1090mm High

Easy to assumble very strong and impressed with the 18mm solid back. Other manufactures in the same price bracket are only thin hardboard or ply.

View product

Gentoo Bulk Ergonomic Desk with 3 Drawer Desk High Pedestal 1400mm Width

Ready assumbled was a blessing. Looks good and very strong.

Gentoo Cable Managed Cantilever Leg - Corner Desk 1400 x 1200mm

Easy to assumble and the adjustable legs make it easy to level.

View product

Everything, easy to book and helpfull information. Adivsed when the delivery was due. very professional well done

Thank you very much for the really great review of our service and delivery.

Excellent

Tony Cruickshank
18 July 2018 06:54

Gentoo Bulk Ergonomic Desk with 3 Drawer Desk High Pedestal 1600mm Width

Excellent furniture and service

View product

Excellent service all round.
Furniture was delivered on time, following a call discussing delivery date and times.
No fuss.
Would definitely recommend

That is brilliant to hear, thank you very much for taking the time to review us as excellent.

Excellent

Trusted Customer
16 July 2018 08:53

Gentoo Bulk Ergonomic Desk with 3 Drawer Desk High Pedestal 1400mm Width

Really good quality and easy to assemble

Good service and communication

Thank you very much for the review, it is appreciated greatly.

Good

Trusted Customer
15 July 2018 13:25

Gentoo Bulk Straight Desk & 2 Drawer Pedestal 1400 x 800mm

reasonably good quality furniture..

View product

I could not necessarily find all the choice I had wanted and it was not always possible to see all the colour combinations. But it was quick and easy to order and the desks were delivered efficiently and in good condition. Some products are better value than others so you have to choose carefully. I have ordered more than once and I will re-order in future.

Thank you for the fantastic service review, we appreciate it very much.

Good

Mark Ansermoz, Sutton Coldfield
29 June 2018 07:51

Gentoo Bulk Ergonomic Desk with 3 Drawer Desk High Pedestal 1600mm Width

Excellent product, exactly as described yet a little time consuming to assemble.

View product

Excellent product pity about the delivery driver

Thank you for the review.I am very sorry that you have had a bad experience with the delivery driver. If you could email me at sales@office-furniture-direct.co.uk to let me know what happened, I will be able to contact the delivery company to ensure that this doesn't happen again.

Good

Bbw, Stevenage
25 June 2018 09:32

Gentoo Bulk 1440mm High Standard Cupboard

All good apart from one arrived damaged.

View product

Very good customer service, nice people to deal with.

Thank you very much for your great comments and review.

Excellent

Trusted Customer
20 June 2018 09:17

Gentoo Slide Visitor Chair

good quality and low price

Fantastic to hear, thank you for the great review.

View product

Fast Delivery & Low Price

Excellent

Trusted Customer
10 June 2018 10:11

Gentoo Single Cantilever Leg - Straight Desk 1400 x 800mm

Excellent desk, just what my son needed, easy to put together too.

View product

Prompt service and delivery.

Thank you for the great review of our service and prompt delivery.

Good

Trusted Customer
29 May 2018 12:09

Gentoo Bulk Straight Desk Mounted Fabric Screen 1600mm Width

Great product and good value

View product

Great service and excellent product

Thank you very much for the great review, we appreciate your comments.

Excellent

Trusted Customer
15 May 2018 08:52

Gentoo Eclipse 1 Chair With Loop Arms

Excellent chair - great price.

View product

Swift efficient service - item arrived on time, and not damaged.

Thank you for the 5 star review, we appreciate your really fantastic feedback of our service and delivery. 

Excellent

Anthony Willcox
14 May 2018 11:49

Gentoo Desire Chair

Nice quality chair at a good price. Easily adjustable with a good range of seating height.

View product

Goods delivered on time and very pleased with the quality

Thank you very much for taking the time to leave such great feedback.
If you need anything else, please just give us a call on 01480 220311. 

Average

Trusted Customer
5 May 2018 15:50

Gentoo Bulk 1806mm High Steel Cupboard

I think the door closing / fastening could be better

View product

Unfortunately the first cupboard delivered was damaged so we had to refuse delivery. I rang to check when another would be sent and was told I'd be emailed. When I hadn't received an email I had to ring again. The next day I was contacted to arrange delivery and everything was ok this time. I thought that an apology for the inconvenience should have been forthcoming...the delivery was to a village hall which put other people to inconvenience.

I am very sorry that you are unhappy with the level of service that you received when rearranging your delivery.  
We do pride ourselves on our customer services and apologise for any inconvenience that occurred to all those affected. 

We will investigate as to why the original delivery was damaged upon delivery, as all items should be well-packaged to prevent breakage/damage whilst in transit. 

Good

John Phillips
21 April 2018 06:03

Gentoo Eclipse 1 Lever Operator Chair without Arms

the chair is comfortable and just the right height for my computer desk, but I wish the instructions would come with a few more words and not just pictures and arrows.

View product

I gave you 4 stars for prompt delivery service. After that it was all up to me to put it together.

Thank you for taking the time to review our prompt delivery. 

Excellent

Trusted Customer
20 March 2018 09:15

Gentoo Standard Cupboard 1090mm High

THE FURNITURE I PURCHASED LOOKED EXACTLY LIKE THE PICTURE AND WAS EASY TO ASSEMBLE.

View product

THEY WERE EXTREMELY HELPFUL AND VERY PROFESSIONAL.

That is really fantastic, thank you very much for the brilliant service review. 

Excellent

Jonathan Greenhalgh
23 January 2018 07:34

Gentoo Standard Cupboard 2140mm High

.................................................

View product

..

Thank you for the excellent review, we appreciate you giving us 5 stars for both our service and the Gentoo I standard cupboard. 

Excellent

Susan Potter
19 December 2017 10:12

Gentoo ISO Fabric Chair without Arms (Min Qty 4)

Comfortable enough for a board room meeting room. Good condition. Very happy, and would recommend.

View product

Furniture arrive in good condition and in good time. Got a call to say furniture was in it's way by the driver. I would use this company again.

Thank you very much for reviewing us as excellent, it is very much appreciated and we look forward to hearing from you again. 

Excellent

Julia Shikina
21 November 2017 09:09

Gentoo Eclipse 1 Lever Operator Chair without Arms

Very good quality chair, thank you

View product

Very efficient service, thank you.

Fantastic, thank you for the great feedback of our efficient service.

Excellent

Jennifer Whitehead
21 November 2017 08:22

Gentoo Vegas Chair

Very good value, chair was ordered for a member of staff with a back problem, member of staff very pleased with chair.

The Dynamic Vegas office chair is a fantastic chair and really great value too. 

View product

Very pleased with delivery of office chair and price and comfort.

Thank you for the really great review of our service, it is very much appreciated. 

Excellent

Lou Winch
18 August 2017 09:45

Gentoo Twin Cantilever Leg - Corner Desk 1400 x 1200mm

Nice size desk, good quality.

View product

Gentoo Executive Mobile Pedestal 2 Drawer

A little disappointed with this item, no feet on the pedestal at all, so you cannot move them easily. This may have been an oversight of mine prior to ordering.

I have contacted the manufacturer this morning for you and the casters are being sent out today. 

View product

Gentoo Eclipse 2 Lever Operator Chair without Arms

Chair is the average office chair, though easy to put together and does the job.

View product

Clear ordering process, email communication let me know exactly when the furniture would arrive.

Thank you for the great service review, it is very much appreciated.

Excellent

Trusted Customer
4 July 2017 12:43

Gentoo ISO Black Frame Stacking Conference Chair Fabric Finish (Min Qty 4)

Exactly as described and value for money.

Excellent prices, easy to use website and order arrived as promised.Cheaper than any local company with free delivery that arrived a day early - everyone's happy.

That is really great to hear.  
Thank you for taking the time to review both our service and your new ISO stacking conference chairs as excellent.

Good

James Mccarthy
6 June 2017 09:43

Gentoo Zure Fully Bespoke Task Chair Without Headrest

See earlier comment. Again, your web offering seems to be unstructured; you have already asked me to comment.

Excellent product but fitting / operating instructions supplied are not adequate. When contacted, your support team were able to provide a video of how to fit and operate the chair, which solved all problems.
The website suggests that the chair can be bought with or without headrest. However, in selecting to buy the chair, the option is not offered so I ended up buying the headrest that I did not want for an extra sum. Unsatisfactory.

Thank you very much for taking the time to review us. 
Unfortunately the option without headrest seemed to have not been added - I have however,  now added this.

We are available on the telephone (01480 220311) for anything that our customers are unsure of, or if you have any queries at all.

Excellent

Cordula Roosa-riedener
20 March 2017 01:08

Gentoo Single Cantilever Leg - Straight Desk 1400 x 800mm

Desk is great value, looks good.

View product

Well the goods are great, however delivery is bad. At the same time as ordering a desk from you - with a max 5 days delivery according to Amazon, I ordered an office chair (with 2 to 3 weeks delivery). The chair, delivered from Germany was here within 5 days, your desk (from the UK), took more than 10 days!

Thank you very much for your review.

Unfortunately due to your order being placed in between the Christmas and New Year shut-down period, dates and delivery times are likely to vary -this information was specified on our website.

Excellent

Peter Wells
17 March 2017 15:45

Gentoo H Frame Leg with 6 Shallow Drawer - Straight Desk 1532 x 746mm

Does the job it was designed to do

That is great, thank you for your great feedback.

View product

Gentoo Economy Bookcase 2004mm High

Does the job it was designed to do

View product

As a new customer I am very impressed by the service not only from the sales team and delivery the aftersales back up were very professional in resolving and sending the replacement parts that were with me within 24hrs

That is fantastic, thank you for your honest feedback.
We try very hard to ensure that our customers are kept informed and happy throughout the whole process of ordering to delivery and aftercare.

Excellent

Trusted Customer
17 March 2017 15:29

Gentoo Desk High Bookcase

Fantastic item easy to assemble as well

View product

Very quick service

Thank you very much for reviewing our service as positive and quick, we appreciate the feedback.