Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.896% Positive
(1,340 reviews)

Ratings based on data collected by third party reviewing platform.

5		85%
4		11%
3		2%
2		0%
1		1%

Latest Office Furniture Direct customer service reviews

Excellent

Gary Newsham on Feefo
16 August 2021 08:36

Excellent quality desk

The desk is very sturdy and perfect to be honest. Delivery was fast and the delivery team were extremely courteous and professional. Highly recommended 10/10

Thank you very much for the really fantastic review of our service and delivery.

Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1400mm x 600mm

Stunning desk made really well and easy to put together. 10/10

View product

Excellent

Trusted Customer on Feefo
5 August 2021 15:27

NICE FURNITURE. WELL MADE

Thank you very much for taking the time to leave really great feedback.

Dams Bulk Desk High Pedestal - 426 x 800mm

MATCHED THE DESK WHICH IS WHAT I WANTED

View product

Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal

AS ABOVE WENTB WELL WITH DESK

View product

Excellent

Angelo Peiris on Feefo
30 July 2021 09:43

Great product easy to install prompt delivery

Great product

Thank you very much for the really great feedback.

Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1000mm x 800mm

Recommend this product easy to assemble

View product

Excellent

Andrew on Feefo
29 July 2021 19:23

Item exceeds expectations.

Better quality than expected and very easy to assemble. Prompt delivery service. Oak finish looks better than on the website. Would order from them again.

Brilliant to hear, thank you very much for taking the time to leave great feedback.

Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1600 x 1200mm & Desk High Pedestal

Better quality than expected. Very easy to assemble.

View product

Good

Trusted Customer on Feefo
20 July 2021 12:12

The item I ordered from the site wasn't available any more even though it took the order and there was a replacement but with changes, the site wasn't up to date.
I would order differently next time.

Thank you for taking the time to leave a review.
I understand that you were offered an alternative item when the desk that you purchased was temporarily out of stock.

Good

Mel Cooke on Feefo
16 July 2021 11:02

Excellent delivery- confusing instructions on products

The products look good when assembled, but the instructions are rubbish beyond the 3rd page! Because they are generic for multiple uses, important information like the slam bar fitting on the combination unit being completely missed off the instructions. But having a separate instructions sheet for the slam bar didn't make sense. Delivery guys were excellent!

Thank you very much for the feedback. I will certainly pass this information on to the manufacturers.

Excellent

Trusted Customer on Feefo
14 July 2021 07:33

Goid product delivered on time. Communication good

Great to hear, thank you very much for the really fantastic feedback.