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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,171 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
1%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 2 of 118
Excellent

Alison Higgs, Cambridge
4 February 2025 08:27

'Excellent'

Great service the item was dispatched quickly and it was very well packaged

Thank you very much for your really great review.

Excellent item works perfectly

This is great to hear, thank you for your 5 star feedback.

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Excellent

Trusted Customer
3 February 2025 08:21

'High quality chair with lots of available adjustments. Worth the money!'

Very good. Efficient purchase process, good communication and chair arrived quickly. 10/10.

Thank you very much for your really fantastic feedback, it is greatly appreciated.

Very good chair. High quality and very comfortable with lots of available adjustments. Highly recommend.

Thank you for the 5 star review.

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Excellent

Paul Murray, Milton Keynes
3 February 2025 07:09

'Great Company'

Once I made the purchase the level of engagement was first class . Even when I queried the delivery having not arrived they looked into it and came back to me quickly , so I’d have no problem recommending their service

Thank you very much for the 5 star review of our service.

This is the 2nd chair I’ve had , they are comfortable and well supported . Would recommend this chair

Thank you for the chair recommendation, this is great to hear.

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Excellent

Trusted Customer
2 February 2025 16:40

Excellent - very efficient, rapid delivery.

Fantastic to hear that your delivery was so efficient.

Does exactly what was required and what it said on the website. Easy to assemble. Very efficient service and rapid delivery.

We really appreciate you taking the time to leave a fantastic review.

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Excellent

Trusted Customer
1 February 2025 11:04

'Very happy'

Good communication and speedy delivery. Plenty of choice on the website. Without being able to try before buying, this was a leap of faith that has worked well.

Brilliant to hear thank you very much for your really great review.

Went together really easily and is very comfortable and sturdy. Adjusts well. The colour isn’t quite as bright as in the photo, which is a good thing.

Thank you for your really fantastic 5 star review.

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Good

Trusted Customer
31 January 2025 09:03

'Good small dek'

Efficient, perhaps confirm next day deliver on order confirmation rather the stating Monday - Friday deliver

Excellent

Samantha, Surrey
30 January 2025 09:02

'Speedy with great comms'

Great communication and speedy delivery. Thank you.

Fantastic to hear, thank you very much for the great feedback.

Already assembled and ready to use - what's not to like?!

We really appreciate you taking the time to leave such great feedback.

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Very speedy delivery and relatively simple to put together.

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Excellent

Sarah, Marlborough
29 January 2025 14:10

'Good sturdy desk'

Good service, item arrived very promptly and communication was good.

Thank you very much for your really great feedback.

Gentoo-Corner-Desk-with-2-Drawer-Pedestal-and-Panel-End-Leg-1600-x-1200mm.jpg

Good sturdy desk, arrived very promptly. The instructions were clear and the desk was pretty easy to assemble.

The desk looks really great, thank you for the review.

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Excellent

Trusted Customer
28 January 2025 11:53

Chair was dispatched as promised and arrived quickly.

Great to hear, thank you for the feedback.

Good for the price but a bit uncomfortable / tight where legs touch the arm rests

Thank you for the feedback.
The Nautilus Delph chair seat width is 430mm, so although it isn't a small seat, we certainly do larger chairs.

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Excellent

Trusted Customer
28 January 2025 09:52

'Trolley store just the job'

Very helpful staff , made the process easy and suitable for our needs, answering questions knowledgeably and quickly

Fantastic to hear, thank you for your review.

This item has helped to safely store tables and tidy the room.
It's exactly what we wanted.

We very much appreciate your 5 star review .

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