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01480 220311Sales advice & customer services

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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,043 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 3 of 105
Excellent

malcolm dunn, windermere
30 August 2024 10:45

'Castor replacement office chairs'

excellent arrived in 2 days

Great to hear, thank you for the 5 star review.

Excellent

Trusted Customer
27 August 2024 11:16

'Recommended'

Great choice of products, delivered on time and good quality.

Thank you very much for taking the time to leave a really great review.

Very nice desk, good quality and strong. Delivered on time by two very friendly drivers. I would definitely recommend this.

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Excellent

Trusted Customer
25 August 2024 08:09

'Very good service'

Excellent service
Good range of products

Thank you for your review, it is greatly appreciated.

Excellent

Trusted Customer
25 August 2024 08:07

'Very good service'

Excellent delivery

Good choice of products

Fantastic to hear, thank you very much for your review.

Excellent

Gary Webb, Swindon
24 August 2024 15:33

'Home Office revamp!'

Very good communication. Delivery problem resolved in just a day - excellent service.

Thank you very much for taking the time to leave great feedback.

Not quite as comfy as I'd hoped for but good quality with plenty of adjustment options.

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Excellent

Trusted Customer
22 August 2024 10:43

'Nautilus Titan Oversized Leather Effect Executive Chair'

Service was the best I have seen in years. Emails replied next day, delivery of item sent out next day. No hassle.

We really do appreciate you taking the time to leave such lovely feedback, thank you.

A lovely chair, have used this make/model of chair for years and only bought as an additional chair. Very satisfied and would recommend to anyone. The chair is very easy to assemble and the supplier was most helpful in supplying a replacement to a damaged part. Emails responded to by return and part sent out next day. Will recommen this chair and supplier to anyone

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Excellent

Trusted Customer
22 August 2024 07:34

'SAB furniture review August 24'

Really top service all round

Thank you for taking the time to leave great feedback, it is greatly appreciated.

Excellent

Trusted Customer
20 August 2024 19:27

'Quick Service'

Quick service

Great to hear, thank you for your feedback.

Great chair at a very good price

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Excellent

Ross Ellis
20 August 2024 15:45

excellent service

Thank you very much for taking the time to leave such great feedback.

Excellent

Jean Rose, Chathill
20 August 2024 11:32

'Can recommend. Great service'

Excellent service. Would recommend.

Thank you very much for your excellent feedback.