Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Office Furniture Direct customer service reviews
Trusted Customer
22 January 2025 13:21
'Great service'
Excellent communications.
Thank you very much for your really positive comments.
Gopak Economy Folding Table - (W) 915 x (D) 610mm

Delivery was on time and table was well packed.
This is really great to hear, thank you for your feedback.
Trusted Customer
20 January 2025 11:14
'Friendly'
Very friendly people. Very accommodating.
Thank you so much for your really wonderful review.
Elite Norton A0 Plan 8 Drawer Chest

It is a very smart piece of furniture. Friendly courier. However, I did not realise it came flat-packed.
Thank you for taking the time to leave feedback, and I hope that the chest didn't take too long to put together.
Karen Castagna, witney
20 January 2025 09:40
'Office desking'
Although the desks were slightly delayed, Office Furniture Direct communicated thoroughly, gave us a discount and provided free installation.
Thank you very much for your really positive feedback.
Paul Graham, Cumbria
20 January 2025 07:43
Good communications
Thank you for taking the time to leave great feedback.
Gentoo 3 Drawer Pedestal 567 x 426 x 600mm

plenty of communication leading up to the items being delivered
Really great to hear, thank you for your feedback.
Richard Lee, Bideford
18 January 2025 09:39
'Super comfy chair'
Very quick delivery, although I was supposed to get tracking details from DPD as to the actual day of delivery but as we were at home it didn't matter too much
Thank you for taking the time to leave great feedback and I will certainly look into why your tracking didn't get sent for delivery.
Nautilus Titan Oversized Leather Effect Executive Chair

Delivered very quickly. I realised as I started to unpack the box just how heavy and robust the parts for this chair were-much better quality than previous chairs I'd purchased, It took about 20 minutes to assemble using the Allen key that was provided. It's extremely comfortable with very luxurious "leather" covering. Very pleased with this purchase. Not the cheapest but you get what you pay for
Thank you for your really great review of your new Nautilus Titan chair.
Trusted Customer
18 January 2025 09:30
'Quick delivery and good price'
Quick delivery and good price
Thank you very much for the fantastic feedback.
Claire Bogle, Durham
17 January 2025 14:24
'Easy, quick and no hassle'
Customer service was excellent - straight through and the lady I spoke to was very helpful and efficient
This is wonderful to hear, thank you for your feedback.
Dynamic Metal 3 Drawer Narrow Under Desk Steel Pedestal

What was ordered is exactly what was received. only one had a snapped foot, rang and they send a new set out next day - fab service
Thank you for the really great 5 star review, it is very much appreciated.
Trusted Customer
17 January 2025 07:41
does a good job, comfortable
Nautilus Delph Leather Faced Executive Chair

Trusted Customer
16 January 2025 13:42
'Great!'
Great! Competitive price, easy ordering process, kept informed, & delivered next day despite ordering late in the day. Great service!
Nautilus Delph Leather Faced Executive Chair
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Excellent! Ordered late in the day, arrived by early evening the next day! Easy process, kept informed, competitive price & simple to construct. Itβs very comfortable & seems robust! Recommend the product & the Company ππ»
Trusted Customer
14 January 2025 09:43
'Needs more communication'
Only issue was no notice of delivery just luck we were in at the time.
Thank you for your review.
I am very sorry that you did not receive the tracking for your delivery, and I will look into why this happened.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
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Simple to assemble. Only issue is build upside down and need to turn over so need space and two strong people.
Thank you for taking the time to leave your feedback.