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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,043 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 4 of 105
Excellent

Sir John Hunt Community Sports College
20 August 2024 10:16

Great service

Thank you very much for taking the time to leave great feedback.

Excellent

Andrew Hall, Newcastle
19 August 2024 14:07

'Good price'

Good Transaction

Thank you for your 5-star review of our service.

Make sure you check PC size. This was tight for mine but managed to fit.
Otherwise a good buy.

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Excellent

Trusted Customer
19 August 2024 10:12

Had to change one item - no problems at all.

Brilliant, thank you for your feedback.

Works well on carpet - does not crack! Deforms a little when used but recovers flat afterwards - this is what you want!

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Excellent

Aubrey Isles, Torquay
17 August 2024 10:23

'Very good service'

Very good and professional. Really helpful.

Fantastic to hear, thank you for taking the time to leave great feedback.

Delivered assembled as requested. Chair is good for the home office purpose I required.

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Excellent

Trusted Customer
17 August 2024 08:52

OK - efficient delivery times etc.

Thank you very much for your 5-star review.

Very pleased - easy to put together and very comfortable with supportive back.

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Excellent

edrivren ltd
16 August 2024 13:35

perfect

Thank you very much, that is fantastic to hear.

Perfect, great quality and rapid delivery.

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Excellent

Trusted Customer
15 August 2024 15:38

Service is fine but i only received it 10 minutes ago

Thank you for taking the time to leave your review.

Excellent

Trusted Customer
15 August 2024 13:59

'Sitting comfortably!'

Product is as described with quality fittings and finishes. Exactly the price point I was looking for and with free delivery who could ask for anything more.

Thank you very much for taking the time to leave such great feedback.

Chair is as described with a nice finish to all components. Assembly is straight forward, just take your time and read the instructions(all graphics). Nice touch is the spare parts. I went for blue which is dark and fits well to my office colours.
All round happy with the chair and purchase process so far.

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Excellent

Trusted Customer
15 August 2024 09:08

'Home Office Cabinet'

Excellent service and prompt replacement of handle

Great to hear, thank you for your review.

Excellent customer service and easy and quality of purchase

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Excellent

Christine Barrett, Kettering. Northants
14 August 2024 12:13

'Terrific service throughout'

Again absolutely great. Whole experience was perfect throughout. Thrilled with the chair. Thankyou.

Great to hear, thank you very much for taking the time to leave your review.

Thrilled with this chair. The service was great throughout. The delivery was on time, the driver was very pleasant. Nothing not to like. I am over the moon with this chair. Thankyou.

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