Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Office Furniture Direct customer service reviews
Trusted Customer on Feefo
6 July 2025 13:04
Floor mat
Great
Great to hear, thank you.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
norma armstrong on Feefo
4 July 2025 10:30
Nautilis office chair
Seamless transaction
Email received with delivery details
Arrived a few days after ordering
Would recommend Office Furniture Direct to anyone who is looking for an excellent service.
Thank you so much for your really positive review.
Nautilus Westminster Leather Faced Executive Chair
1 image
Beautiful chair, sturdy and steady.
Moves and spins round easily.
Would recommend this chair to anyone as it is very comfortable with your back supported at the lumbar area and your neck supported with the built in cushioned areas.
Seamless transaction and arrived a few days after ordering.
Extremely good value for money paid.
Fantastic, thank you very much for the comments and the 5 star review, it is greatly appreciated.
Emma on Feefo
3 July 2025 11:49
Great handling of delivery
Customer service was good when dealing with delivery.
Dams Vantage 100 Operators Chair with No Arms
This chair is so uncomfortable for me. The angle of the seat leans forward so I feel like I’m always being pushed forward. The seat cushion is also pretty uncomfortable so have to use additional cushions. Struggling to make it through a work day in this. Wish I had gotten one with three levers so I could adjust the seat tilt.
Trusted Customer on Feefo
1 July 2025 19:37
Office Furniture Direct review
Very good service from Office Furniture Direct, this is the first time I've used them but I'm sure it won't be the last..
We really appreciate you taking the time to leave such great feedback, thank you.
Dynamic Jackson High Back Executive Bonded Leather Chair
1 image
Not only did the chair arrive the next day it is very comfy and was easily assembled and fits the home office corner of my bedroom perfectly. Very happy with this chair.
Fantastic to hear, thank you for the 5 star review.
Leitz Ergo Cosy Adjustable Laptop Stand Yellow
Perfect for my large laptop, love the colour too, going to buy another one for my husband.
Aileen Chivers on Google Business
24 June 2025 12:07
I have wanted some nice cupboards and saw the good reviews & although I wanted two I only purchased one as I wanted to see the quality. The ordering was easy & I was kept upto date.The delivery was excellent as I was kept upto date on when my cupboard would be delivered by the delivery company. On opening the packages the instructions looked a bit daunting but I went through them meticulously and the cupboard was put together easily. The quality is above expectations & very sturdy. I'm so pleased with I've now ordered another one
Mr Norman Lyons on Feefo
23 June 2025 09:54
Worth the money
kept informed about delivery no problems here
Great to hear, many thanks for your review.
Dams Vantage 100 Operators Chair with No Arms
only drawback was the rear seat plastic cover where my heavy handed son snap the base as he put the chair together,leaving that aside it was simple to put together and good to sit on my wife is using it at the moment as a ironing chair and she loves it, well worth the money.
Thank you for taking the time to leave feedback.
Trusted Customer on Feefo
23 June 2025 09:40
Comfort and ease of assembly
The service was great, I was kept informed about the delivery at every stage. The information on the website was clear, precise and easy to understand
Thank you very much for the really great review of our service.
Nautilus Resolute Executive Mesh 24 Hour Heavy Duty Chair
This chair is very comfortable and easy to build however I built this myself but you will need a second person to align the hydraulic piston with the chair base fixing.
It is lovely to sit on the chair
Fantastic to hear, we greatly appreciate your feedback.
Steve H on Feefo
23 June 2025 07:27
Excellent product and service
I can only comment on the delivery service which was excellent. The ordering process was so simple there was no need to talk to anyone.
Thank you very much for your great review.
Dynamic Impulse Pedestal - 2 Drawer
I got exactly what i ordered which is an Excellent Quality product. It was very easy to navigate the website and easy to order. Delivery was quick and professional.
Great to hear, thank you for the positive feedback.
Trusted Customer on Feefo
22 June 2025 13:02
Excelent services
Thank you for the great feedback.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Good product
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Trusted Customer on Feefo
21 June 2025 10:26
Excellent service
came as told it would
Great to hear, thank you very much for your really great feedback.
Essentials Tall Bookcase - Oak
excellent product easy o assemble does what I required
Thank you for your 5 star feedback.