Customer Reviews

'Good quality furniture'

The furniture is well made, and looks like the picture online. I'm very pleased with the quality and the timeliness of the delivery.

'Great service and good quality items'

Helpful service, I needed an office desk and meeting table to arrive in 2 days. I got in touch with the team who immediately quoted what I was looking for and both items were delivered the next day. Love the grey oak colour.

'Great computer desl'

Great desk, fitted perfect in alcove, exactly what we were after and at a great price. Easy to assemble and well packed

of good quality

Very quick and free delivery.

'Excellent service, great product, fast delivery'

Knowledgeable and helpful. Had to call them twice and both times they sorted out my problem straight away.

Excellent quality, great style and appearance, ideal desk top size for computer, hard drive and printer as well as work space.

'Great service'

Kept well informed re delivery dates and table arrived as forecast and well packed in good order.

'Excellent furniture at a budget price, delivered fast'

Online ordering was easy, I was kept informed of my order status, and delivery was really quick too. What more could you need?

'Very poor delivery - box abandoned damaged upside down'

Box abandoned damaged and upside down on the garden path. When opened the contents looked like they’d been through a tumble drier. Fortunately the chair was on.

'Good value'

Excellent service, desk was delivered in time by helpful staff

'Chair was toooo big but wouldn’t return it'

Return unwanted goods

Very quick delivery, good service, would use again

'Would be easier to build if the arms was marked L - R front- back'

The chair arrived early the delivery driver was pleasant and polite.

Excellent service and very helpful customer service

'A good experience all round.'

Prompt and speedy delivery - the office desk and bookshelves were easy to assemble and were of a good and robust quality. I only needed a second pair of hands to lift the desk into position. I ordered leg inserts to hide wiring for the cantilever desk but decided not to use them.

'Reliable delivery excellent quality for the money'

Excellent service . Kept upto date and delivered on time

'Perfect chair'

Customer service was friendly and explained things well. The reason I gave a 4 and not a 5 was that I had expected to receive my chair 3-5 days after order which would have made it the Tues-thurs, I received it the following Saturday!

'Perfect'

Perfect 5 stars

Great service, clear communication and all products well packaged and as described

'Superfast Delivery. 11 Out Of 10 Highly Recommended, Many Thanks. Parrzo'

Excellent Transaction, Item As Described, Quick Delivery. Many Thanks. Parrzo

Ease of ordering g, prompt delivery. Pleased with product.

'Good quality desk and easy to assemble.'

Easy to order, good quality desk that feels solid and easy to assemble. The maple is a lovely colour. Fast delivery.

'Office desk'

A lovely office desk,solidly made.Very pleased with it.

'Great value, excellent service'

Fast and efficient service. Good product, well priced. They got back to me quickly with answers to any questions I had and kept me up to date with my order with regular contact.

Online ordering was easy, service prompt and quality good.

'Misaligned, impossible to put together.'

The desk is misaligned so it was a real struggle trying to put it together only to find it's impossible to put together, because of the misalignment. I've also been told that there is no re-stock of this desk which is unfortunate and a bit annoying.

Fast delivery. Very comfy office chair.

'Very good service, I shall certainly use Office Furniture Direct again.'

Excellent service and quality furniture.

'Good product and excellent service'

The product I chose was exactly as described and matched in fairly well with some existing office furniture I already own. It was delivered the next day as stated and I am very happy with the whole experience.

Highly recommended, great service fast delivery.

'Sit Stand Desk'

Fantastic service, delivered as promised and great customer service.

'Great service.'

fantastic, Chair arrived the next day, it had been well packaged and was carried in by the delivery driver. Really pleased with the chair too. COmfortable and looks great in my office.

Really good service. One improvement could be better images of the products but overall very pleased. Got what I needed and quickly.

Nice furniture. Arrived promptly. Good service

'Good overall experience'

Good communication throughout, and delivered in a timely fashion. Also good value for money with an excellent product.

'Good delivery but website communication and account setup needs work'

Excellent delivery service itself, but the website needs some work with communication/account setup.

Upon making my order, I never received a confirmation email or details on when delivery would be made. Attempted to create an account with the email I used to pay (PayPal) and it said account already existed, but password resets provided me with no emails to set password - this process needs to be looked at!
Fortunately, delivery drivers sent me a text on the morning when delivery was expected and that was very helpful.

'Excellent chair, easy to assemble. Delivery information could be improved.'

Brilliant chair, I bought two of these for home office use, having already bought one via Ryman. Comfortable, good ergonomic support and easy to assemble with clear instructions and good packaging. Ordered on Friday evening and delivered on Monday morning.
The only room for improvement is to inform customers about timing of delivery and the identity of the courier. As a home buyer I may not be at home when delivery is made - so I need to know so I can adjust timing if necessary. The improvement needs to be made jointly by TC Office and NX, I know that NX is working on it.

'Pleasure to deal with.'

I needed to upgrade my home office to make it more ergonomic. I've been working from home for almost a year now and it looks as though I always will be to some extent.

The office Furniture Direct website was easy to navigate ad their was a great choice. I found myself a table and pedestal and it was delivered on the next working day.

Assembly was straightforward and the furniture is solid and robust.

I am very pleased with my purchase.

Prompt service, didn't expect it so soon. One of the packages was damaged, but luckily contents wasn't.

'Great product, price, and shipping. Communication and packaging to improve'

The Product is great and so is the price, the parcel suddenly appeared without communication only a few days after purchase but the box was very damaged and the packaging was poor. The product inside was thankfully not damaged.

'Would definitely use again, more than happy'

Excellent service at a decent price, what more could I ask for.

'Good desk'

Delivery time reasonable

'Would strongly recommend it to all my friends'

Brilliant in every way - quality, size and ease of assembly

'Excellent service'

Website easy to use, huge product range, items ordered arrived bang on time - and cheaper than John Lewis!

'Superb covers it.'

Superb service.

Online purchase. Efficient service. Good communication about one item out of stock and fair options given.

'Very good quality furniture'

The desk looks lovey. It’s very sturdy, which is what I needed to support my specialist equipment. I’m really pleased with my purchase.

'Excellent....Super fast delivery'

Brilliant, easy ordering , fast delivery with plenty of information about delivery times, got my filing cabinet within 3 days of ordering. Very happy I would recommend and use again. Thank you.

'Exactly how an online order should work'

Order delivered in good time, easy to assemble. Customer service dealt with my query quickly, very helpful.

'Great Desk, Great Service, and Quick Delivery'

Great desk at a great price. £40 delivery cost taken into account in overall price compared to others offering ‘free’ delivery, however fast and friendly delivery of a very well protected desk top and preassembled drawer set was excellent. I bought from this company specifically because of the high rating, and am very pleased that I did !

'Excellent'

Excellent quality furniture delivered on time and easy to assemble.

'Very quick delivery'

Very quick delivery, despite the website suggesting that the order was still being prepared for despatch.

'Good product and service'

Found what we wanted on website, ordered, product delivered and all went very smoothly. Good price and the desk was straightforward to assemble

Everything went as planned - no complaints

Super service, straight forward, helpful person when I had a query before ordering and phoned up. Item arrived in good time.

Easy to order from. Delivered really quickly. Great value!

Good range at good prices, and good communication

'Ready Assembled Office Chair'

Not many companies do ready assembled furniture these days! Easy ordering of chair online. Delivered on time, and taken to room where required. Delivery men were friendly and professional.

'Quality Product, Good Price. Great Communications. Highly Recommend.'

First rate service. Kept up to date with order and delivery progress. Quality product (Gentoo Rectangular Desk with Twin Cantilever Legs). Easy to put together table, good clear instructions. Reasonable price. Already bought from them again. Highly Recommend.

brilliant .will do again

'Could do Better!'

Unit supplied without doors. Noticed by Courier.

'Good quality chair'

Service and item purchased. Delivery not so great! You book a delivery date on website and delivery company call to confirm date. I missed the call but called them straight back but couldn't get hold of anybody and no answering service. This resulted in not being able to deliver on my chosen day! There's no point choosing a day if you then have to choose a on the phone in my opinion. Other than that, I'm happy with my purchase.

'Fab product, staff and customer service'

Excellent service, delivery arrived much sooner than predicted and was kept informed all through their processes. Would use them again in a heartbeat

Excellent service

Very good quality product, quick delivery and helpful communication. Highly recommended

'Excellent customer service and account management'

The customer service at the Spotted Penguin is infinitely better than that of many other online furniture resellers which I have experienced first hand and the account management and willingness to help is also second to none.
10/10 Spotted Penguin, especially Office Furniture Direct.

'Good quality. Quick delivery'

Good quality. Quick delivery

'Office Desk for WFH'

Great service, ordered a desk to work from home on, price was very reasonable and was delivered on time and in a Covid-safe way. Would definitely recommend

'Good product'

Good product, good price and decent delivery times. The chair was easy to assemble and has helped with a achy back. Would buy from this company again.

Good price, decent delivery and good quality product, easily assembled.

'Great product'

Great service and product on time delivery would definitely buy again

'No problem there.'

Straight forward purchasing process.

Great product and all ran smoothly.