Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Steve Kirton
26 April 2024 08:35
Dams Taurus Black Frame Stacking Chair - Pack of 4
Trusted Customer
25 April 2024 15:03
Ok
Gentoo Rectangular Desk with Panel End Legs and 3 Drawer Fixed Pedestal - 1800mm x 800mm
Not good quality for the price. Both desks had same design fault impacting the fitting of the drawer unit.
Gentoo Rectangular Desk with Panel End Legs and 3 Drawer Fixed Pedestal - 1400mm x 800mm
Not good quality for the price paid. Both units had a design fault impacting the fitting of the drawer unit to the desktop.
Trusted Customer
24 April 2024 17:19
'Table'
Brilliant kept up to date with the information of when it was to be delivered
Teknik Round Bistro Table
Excellent arrived the following day, all the parts are there. It is simple to assemble but I have not fit it yet.
Trusted Customer
22 April 2024 18:55
'Great service'
Very good ordering process and prompt delivery.
Trusted Customer
22 April 2024 15:51
'Quick delivery and efficient service'
Very quick and efficient service
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Excellent value for the price and relatively easy to assemble. The chair was not purchase for me so I can't comment on it's comfort but it looked well constructed
Stephen BROWN, Norwich
20 April 2024 15:14
Great service.
Dynamic Impulse Desk High Cupboard - 1 Shelf - 600m Depth
Great product delivery good at a reasonable price.
Alison Cooper, Bromsgrove
20 April 2024 11:18
'Very pleased'
Excellent service and received in excellent condition.
Monarch Computer Trolley Tower Workstation
Excellent service, received promptly as promised, in excellent condition. It was easy to assemble and is perfect for moving if necessary.
Trusted Customer
20 April 2024 09:06
Dams Bari Chair
Gary Cockbain, Portsmouth
20 April 2024 08:52
Gopak Contour 25 Folding Table W1520 x D685mm
Delivery was much quicker than expected and the table quality was excellent.
Steve T, Blackpool
19 April 2024 16:58
'Accidents happen but excellent customer service sorted it'
The modesty board for the desk I ordered (1800mm) had a crack down it. Contacted support and a replacement board arrived the following day after reply. Excellent customer service, keep it up!
Thank you very much for this really fantastic review of our service, we do really appreciate feedback like this.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Comfy and sturdy, looks smart. Wider seat than expected which was a nice surprise. Easy enough to assemble but heavier than it looks so would benefit from a second pair of hands when attaching the seat base to the back. One week in working full time and no issues at all.
TC Single Upright Rectangular Desk with Single Cantilever Legs - 1800mm x 600mm
Good sturdy desk, 1800mm x 600mm. Ample room for 2x 24in monitors and 2 laptops. Straightforward assembly, managed it on my own no problem, a second pair of hands would make it a doddle.
Trusted Customer
19 April 2024 16:30
'Love my blue Sewing Chair'
There appeared to be several chairs on the website that would have been suitable. I ordered the chair over the Easter period so there was only a slight delay. I was kept informed when it would be delivered. Seemed very efficient
We really appreciate your honest feedback, thank you.
Dams Vantage 100 Operators Chair
I purchased this chair for my sewing room, delivery was good. The chair was easy to assemble I and did not require any tools. It is very comfortable and easy to manoeuvre. The colour was perfect.
Heidi Surman, Wantage
19 April 2024 10:46
'Quality product, looks very smart'
Good quality product. Prompt delivery and updates on when delivery expected.
Thank you very much for taking the time to leave such great feedback.
Dams Taurus Chrome Frame Stacking Chair - Pack of 4
Trusted Customer
19 April 2024 10:29
'Conference chairs'
Prompt delivery
Thank you for the really great review.
Dams Prague - Conference Chair with Arms
Smart, comfortable chairs, needed some with arms for some of our less mobile people. have been well received by all who have used them
Russ, Peterborough
18 April 2024 20:39
'Excellent'
Excellent, good comms, express delivery, what more could you ask for.
Gala Rectangular Desk with Twin Cantilever Legs - 1600mm x 600mm
Faultless service, express next day delivery within 20 hours of order. Good comms. Decent table too for the price, very simple installation.
Trusted Customer
18 April 2024 17:27
'Good quality desk - good price too'
Fast efficient delivery - good communication
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm
Fast delivery, and really well packed to protect from any knocks in transit. It had easy step by step instructions of how to assemble and I feel it is a good quality, sturdy desk - perfect size for my needs and comfortable to sit at.
Trusted Customer
18 April 2024 07:51
'Home office furniture'
The furniture was delivered very quickly - directly after the Easter Bank Holiday. The driver had difficulty maneouvring his trolley up the high kerb, but kept trying until he succeeded. The entire process was easy and efficient. I bought five pieces of furniture in all. They are delivered in flat packs and I was relieved to find that all of the pieces and instruction booklets were delivered - nothing was missing or damaged. Altogether, I was delighted at the ease of ordering, purchase and the service. The only improvement I can suggest would be to send an email informing of imminent delivery.
Many thanks for your really great feedback, we do really appreciate the review and your comments.
Dams Double Door Cupboard with 4 Shelves - 1790mm High
This tall cupboard provides ample space for folders and stationery. The middle shelf is fixed, but the other four shelves can be placed at flexible heights. The cupboard is robust and looks good. It can also be locked.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1600 x 1200mm & Desk High Pedestal
I was delighted to find this corner desk for my home office. The online ordering process was easy. It's the first online portal run by a British company that I've used that was able to find a European billing address. Delivery was quick and efficient. The furniture is delivered on the ground floor only, so was temporarily stored in the garage. The desk was quickly built. All of the parts were supplied (none were missing), including the building instructions. The desk looks good, is robust and of good quality.
Dams Double Door Cupboard with 3 Shelves - 1440mm High
This cupboard is practical, robust and attractive. The middle shelf is at a fixed height. The other two shelves can be placed at flexible heights. The cupboard can be locked. As my home office is not very large, this shorter cupboard provides plenty of storage without dominating the room.
Jane, Cobham
17 April 2024 22:16
'Recommend'
Quick delivery.
Great to hear, thank you for your review.
Teknik Tek Chair
Great in my art studio, height adjustable and very comfortable.
Ian Harrison, Leeds
17 April 2024 18:03
'Good furniture'
Very good delivery arrived on time in good condition
Dams Double Door Cupboard with 2 Shelves - 1090mm High
Excellent product and service very happy and will be purchasing other furniture to match
Trusted Customer
17 April 2024 17:13
Fast delivery.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Feels pretty robust should last a long time. Very comfortable.
Trusted Customer
17 April 2024 16:13
Dams Amazonia Rectangular Home Desk with Panel End Legs and 1 Door Support Pedestal - 1200 x 600mm
Good quality at a good price.