Rated as excellent
Independent reviews
Customer Reviews
At Office Furniture Direct we use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Click to view our independent Feefo review profile
Trusted Customer
15 April 2019 08:46
'Good product, good service'
Very good service.
Thank you for your really great review of our service, it is very much appreciated.
Lorna Gravelle
1 April 2019 08:49
quick and what we needed
This is really great to hear, thank you for your 5 star feedback.
Trusted Customer
16 March 2019 09:28
'Very good quality cupboard an very efficient service and delivery'
Arrived promptly with no problems
Brilliant to hear, thank you for the 5 star review and recommendation.
Gentoo Cupboard 1200mm High (2 Shelf)
Excellent quality. I would recommend
Trusted Customer
15 March 2019 07:56
'First class service'
It’s just that everything worked out “as it said on the tin” with no need to chase or anything else on my part.
Yes I would recommend them.
Fantastic to hear, thank you very much for the great feedback of our service.
Gentoo Filing Cabinet 3 Drawer
Excellent so far, fits in well.
Palak Dave
12 March 2019 11:25
'Okay'
Even though I had purchased for delivery service of full installation which included delivery to the choice of our room, the delivery people just delivered it at the ground floor and not to the choice of our room. They said they did not have any such information and on their paperwork it was just Solo delivery instructions to ground floor.
Thank you for the feedback. I'm very sorry about the confusion from the delivery driver and believe that Becca has contacted you regarding this.
We recommend that our customers contact us immediately if something is not right with their order or delivery service, so that we are able to rectify any issues.
Dams Tuscan Fabric Managers Chair
Its a okay product. The seat is a bit hard and would have preferred a little more depth to the seat.
Ed, Oxford
10 March 2019 13:31
'Home office desks'
sales advice was helpful. delivery driver phoned half an hour ahead
Thank you very much for the really great feedback of our sales advice and delivery.
Dams Corner Desk with Twin Cantilever Legs - (w) 1600mm x (d) 1200mm
helpful sales advice. delivery driver phoned half an hour ahead
Dams Momento Rectangular Desk with Twin Cantilever Legs - (w) 1600mm x (d) 800mm
helpful sales advice. delivery driver phoned half an hour ahead
Andy Munn
6 March 2019 12:49
'Great products and speedy delivery'
excellent product (monitor arm), well made and a very quick delivery. This is the 4th time that I have purchased items from Desk Accessories Direct and each time service has been very, very good.
Thank you very much for the really great review of our service and delivery.
We offer discounts on bulk buys for all Metalicon monitor arms and we are currently running a promotion, whereby if you order 9 Metalicon monitor arms we will add an extra one in your basket for free!
Metalicon Kardo Pole Mounted Single Screen Monitor Arm
Excellent product, well made and robust
Nikki Godden
4 March 2019 07:55
Very good, would use again
Thank you very much for your really great 5 star review.
Dams Bulk Deluxe 600mm Deep Desk High Pedestal
Very good, would use again
Gentoo Bulk Twin Cantilever Leg (600mm Deep Range) - Straight Desk 1400 x 600mm
Very good, would use again
Trusted Customer
1 March 2019 21:37
'My future goto for Office Furniture.'
Fast and easy to use website, well layed out with detailed information on all products.
I used the webchat feature to ask a question and I was connected to an advisor with an answer in less than a 30 seconds.
Delivery was prompt and most importantly all in one piece, not a single dent or mark on the packaging.
Thank you very much for the really fantastic review of our customer service and delivery, we appreciate the great feedback.
Gentoo Rectangular Desk with Panel End Legs - (w) 1400mm x (d) 600mm
Great looking desk, strong but not too heavy.
Very easy to assemble. Added bonus of an addittional 2 cable routing ports on the inside back modesty panel that I didnt see mentioned in the details.
Raymond Alveranga
28 February 2019 12:15
Very good
Thank you for the fantastic feedback.
ABL HAFSA Pole Mounted Twin Screen Monitor Arm
very good very good very good
Thelma Glynn
28 February 2019 09:44
'High Quality Products Received'
The delivery of our cupboard and bookcase was very quick. The furniture was of a much higher quality than we expected and we were impressed by this and will definitely look to Office Furniture Direct again if we need more furniture.
Thank you very much for taking the time to leave such great feedback of the fantastic quality of your new office furniture.
Dams Bulk 2140mm High Standard Cupboard
Very high quality product received promptly. Will definitely be using Office Furniture Direct again in the future if I want more furniture.
Dams Bulk Standard Bookcase 740mm High
Very impressed with the high quality furniture. Will definitely use them again.
Trusted Customer
4 February 2019 14:09
'A better than expected service.'
The telephone experience was excellent and the ordering process was simple and straight forward.
The delivery was prompt and arrived in the quoted time limit, the delivery drivers were friendly and helpful.
Overall I couldn’t fault the experience.
Thank you very much for the really fantastic comments and feedback.
Dams Desk High Cupboard
The cabinet is well made and simple to erect. It looks good in my study and is a good size for the storage of personal files etc. It fits in well with the rest of my study furniture and I now have a tidy study again.
Jackie Hardiman
1 February 2019 10:15
'Would recommend.'
We received good service, items on time and furniture was fitted as arranged.
Thank you very much for your brilliant review and recommendation. We appreciate the fantastic feedback.
Christine Wright, Norfolk
20 January 2019 10:00
'Good'
Straight forward, easy to use the website only criticism is that I wasn't sure the order had been accepted quickly enough but that was soon rectified.
Thank you for taking the time to review us with 5 stars, we appreciate your feedback.
Dams Contract 25 Rectangular Desk with Single Cantilever Leg - (w) 1000mm x (d) 800mm
It was what I expected and looks good in my home office.
Trusted Customer
19 January 2019 08:44
Very quick and efficient
Thank you very much for taking the time to review our service as quick and efficient.
Dams Maestro H-Frame Rectangular Desk with Back Modesty Panel - (w) 1532mm x (d) 746mm
very good quality for a great price
Trusted Customer
5 January 2019 17:45
Ordered on line, delivered promptly, product did the job.
Fantastic to hear, thank you very much for the great review of our prompt delivery and service.
Spaceright Anodised Aluminium Poster Display Frame - A1 635 x 885mm
As above, product did the job, easy to use no issues.
Trusted Customer
5 January 2019 08:44
'Decent item'
The desk clamp is fine and suits my requirements. I did find the delivery a little slower though, given many on line purchases arrive within 24/48 hrs these days.
Thank you for feedback. Our standard free delivery is 5-7 working days for the Metalicon Kardo pole mounted monitor arm, but if you do require any orders quicker please advise and we can upgrade the delivery to next day or a day of choice for an additional cost.
Trusted Customer
4 January 2019 07:50
excellent service, great product.
Fantastic to hear, thank you very much for the great review.
Gentoo Eclipse 2 Lever Operator Chair without Arms
great product, will buy again.
Trusted Customer
23 December 2018 08:32
'Excellent'
Excellent product and service
Thank you very much for the great review.
Dams Desk High Cupboard
Excellent product and service
Dams Economy Bookcase 720mm High
Excellent product and service
Edgar Prokofjevs
19 December 2018 09:47
Driver left items on the pallet outside of the building
One of the desks damaged
Thank you for leaving your review. Please call us on 01480 220311 so that we are able to help you with your damaged desk.
One Panel Rectangular Workstation 1600 x 800mm
Driver left items on the pallet outside of the building
One of the desks damaged
Desk High Pedestal 3 Drawers
Driver left items on the pallet outside of the building
One of the desks damaged
Trusted Customer
14 December 2018 09:59
'Excellent'
The furniture I ordered was delivered quickly and in excellent condition. The quality of the furniture once assembled was excellent for the price. The assembly instructions were a bit sketchy but other than that I cant fault the products! I will definitely use them again, very happy.
Thank you very much for the fantastic review.
Dams Bulk 2140mm High Standard Cupboard
good quality furniture, reasonably priced. strong and sturdy
Dams Bulk 740mm High Standard Cupboard
very well made , strong and sturdy
Dams Bulk 3 Drawer Mobile Pedestal
delivered ready assembled, excellent product. Strong and sturdy
Jackie Hardiman
10 December 2018 09:02
Good service
Brilliant to hear, thank you for the review.
Dal Sandhu
9 December 2018 14:51
Oak 4-drawer filing cabinet received the day after I ordered it, as promised. The cabinet is sturdy and great value. 5 stars :)
Brilliant to hear, thank you very much for the fantastic positive review.
Dams Executive Filing Cabinet 4 Drawer
Sturdy 4-drawer oak filing cabinet. Great value and fast delivery. Cannot fault this service.
Dale Douglas
9 December 2018 05:02
'Fast service, quality product'
Fast service, quality product
Thank you very much for the really fantastic 5 star review of our service.
Rose Egan
3 December 2018 10:47
'Thank You Very Much'
So far it was a very nice, pleasant and professional service. We look forward to more happy experiences. Many Thanks
This is really great to hear, thank you for the fantastic review.
P Watson
26 November 2018 09:45
great service
Thank you for the great 5 star review.
Dams Height Adjustable Single Desk - (w) 1600mm x (d) 800mm
excellent easy to install
David Brown
24 November 2018 07:15
'Good value, no hassle'
Products are competitively priced, delivery was prompt with no damage and I was kept up to date with delivery progress.
Thank you for the really great review of both our service and your new Gentoo cupboard.
Dams Standard Cupboard 740mm High
The cupboard is as described and I am very happy with it.
Ludivina Go
22 November 2018 12:46
'Excellent service'
Excellent service. Staffs are very helpful and know the products well.
Thank you very much for your really fantastic review of our customer service.
Metalicon Aspect Desk Insert Power & Data Module (2 Power, 2 Cat6, 2 USB, 2M Lead)
Very useful, and the product is well designed.
Trusted Customer
10 November 2018 12:41
'Great and efficient service'
Kept informed, delivery on time and as agreed. Couldn’t be better in customer service and execution. Thank you very much.
Fantastic, thank you very much for your really great feedback of our customer service.
Dams Bulk Corner Desk with Twin Cantilever Legs & Desk High Pedestal - (w) 1600mm x (d) 1200mm
Cheap and cheerful as they say. A bit tricky to put together as some parts don’t really fit or of questionable quality, but overall, can’t complain for the money spent on this set.
Tip: Get rid of the small threaded metal inserts (sorry, but they’re really cheap and rubbish), which suppose to hold the legs in place and use the plastic ones instead on all locations. Might be a bit tighter fit on one side, but they hold much better!
Michael Williams
6 November 2018 08:04
'Good quality'
Very pleased with the quick delivery
Thank you for the fantastic review of our service and delivery.
Dams Desk High Cupboard
Great value cupboard great finish on this unit
James Bannister
1 November 2018 09:51
'Very Helpful and Organised'
I went to office furniture direct looking to get a few desks at a good price, spoke to a very helpful rep and we were sorted in no time. would highly recommend
Brilliant, thank you very much for your really great feedback of our service.
Dams Bulk Rectangular Desk with Twin Cantilever Leg - (w) 1200 x (d) 800mm
nice easy desks to build, ideal for most needs
Nicole Hines
31 October 2018 11:43
'Good quality and hassle free!'
The desk is great quality and best of all they deliver and assemble it! Not the cheapest desk but it fits perfectly in the room and it was worth every penny for a smooth service and hassle free assembly!
Thank you very much for the fantastic review, it is appreciated greatly.
Russell
28 October 2018 07:09
'Poor service'
Poor service, called the sales team and ordered some office cabinets which were promised next day delivery. I even upgraded to a before 10.30am. When I chased the following day, was told that the manufacturer had let them down and they won’t be delivered until the Monday. Extremely annoying!!
Thank you for taking the time to review our service.I have just looked at your order along with the proof of delivery and it seems that the cabinets that you ordered on Tuesday 16th were in fact delivered on Wednesday 17th, which was the next working day.
We don’t offer a pre-10am service, so I am a little confused who you may have spoken to about this?
Your order seems to be delivered successfully and on time according to our couriers and the signed proof of delivery.
So, if you could call me on 01480 220311, I will be happy to sort out any problems with the order.
Trusted Customer
14 October 2018 08:06
Prompt delivery. Product as expected and great prices.
Thank you for the feedback and 5 star review.
Trusted Customer
13 October 2018 11:56
Very impressed with quality of all the furniture I purchased and this was backed up by a very efficient service.
Brilliant to hear, thank you for the 5 star review of our service.
Steven Kang
4 October 2018 14:16
Prompt delivery, great product
Thank you for taking the time to review us, we appreciate it very much.
Titan Premium Exam Desk Beech TC66
Great product at a great price
Kevin Mckay
2 October 2018 08:45
'Smart white desk!'
Perfect service, phoned up to get my address amended and the guy i spoke to was really helpful. No qualms at all.
Fantastic to hear, thank you for the great feedback.
Dams Contract 25 Rectangular Desk with Single Cantilever Leg - (w) 1600mm x (d) 800mm
Great desk for a great price, looks smart and is really sturdy.
Perfect addition to the office.
Raiko, Manchester
30 September 2018 17:53
'Great service first time buyer'
great service from start to finish. very professional, delivered on time, quality products will definately be ordering again,
Thank you very much for the great review of our service and we look forward to hearing from you again.
Dams Bulk Deluxe 800mm Deep Desk High Pedestal
very pleased with these chairs, comfortable
Dams Bulk Corner Desk with Twin Cantilever Legs - (w) 1800mm x (d) 1200mm
excellent quality good pricex
Stuart Rainbow
29 September 2018 10:48
'Perfect'
Easy to order. Desk turned up on time and was as advertised.
Great to hear, thank you for the fantastic feedback.
Fraction 2 Wave Desk with Twin Cantilever Legs - (w) 1600mm x (d) 800mm-1000mm
Was in perfect condition and turned up on time
Projects Team, London
22 September 2018 20:22
Office Furniture Direct/Spotted penguin were very good at coordinating our needs with their suppliers.
Emails did go to my spam folder which caused delay.
Thank you very much for taking the time to review us as excellent, it is very much appreciated.
Star Round Table 1200mm Diameter
Arrived assembled and very nice.
Gentoo Bulk Essen Cantilever Chair
Difficult to assemble and not comfortable to sit for more than ten minutes
Dams Bulk 2 Drawer Mobile Pedestal
Easy to add handles and castors to assembled unit.
Femi Asogbon
17 September 2018 12:00
Excellent communication and product delivered as promised.
Thank you very much for the great 5 star review.
Dams Bulk Corner Desk with Twin Cantilever Legs - (w) 1400mm x (d) 1200mm
High quality. A few screw I did not understand but overall good product. I like the fact the pedestal came pre assembled
Dams Bulk 3 Drawer Mobile Pedestal
Great!! I like the fact this arrived pre assembled. Really sturdy product as well.
Trusted Customer
9 September 2018 17:46
Painless shopping experience. Pleased with the quality of the chair.
The Gentoo Blitz Executive Leather Chair is a fantastic chair, thank you for the great review.
Gentoo Blitz Executive Leather Chair
Quality goods, excellent price.
Steve Simpson, Wakefield
6 September 2018 08:10
'Perfect.'
Fantastic product, delivered on time, super excellent value for money. Will definitely use them again and will 100% recommend them.
Thank you very much for the really great 5 star review, we appreciate you taking the time to give us such fantastic feedback.
One Panel Rectangular Workstation 1800 x 800mm
A top class product at a very reasonable price. Very happy.
Lorna C., Glasgow
4 September 2018 08:58
'Good quality furniture at a reasonable price'
Overall the service was pretty good, the furniture that arrived was of a high quality and it was well packaged so didn't arrive damaged. I only gave four stars because I was informed the pedestals I had ordered were out of stock, however I was only informed after I had placed the order. It would have been nice to know beforehand as I could have chosen something different instead of delaying my project. I would recommend this company, easy way to order office furniture without too much hassle.
Thank you for taking the time to review us, we appreciate your comments.
Charlie Lingham
1 September 2018 12:14
'Good service - poor product'
Good range of office furniture. Order placed and delivered on time as promised.
Thank you for the great service review, however I am sorry that you are unhappy with your Gentoo Executive Tall Pedestal 3 Drawer - please get in touch with us to discuss any problems you are having.
Dams Executive Tall Pedestal 3 Drawer
Fine looking piece of furniture and that's where it ends. The top two drawers are OK but the bottom one leaves a lot to be desired. If you're using it for suspension files then OK but as soon as you put targets on the drawer will not close. I had to drill the holes for the file hangars deeper before I could use the drawwers and even then it leaves only a fraction of an inch between the targets and the drawer above. In addition the bottom drawer doesn't open all the way so again if your using A4 suspension files there is a lot of wasted space at the back of the drawer. Also the runners are poor as when you open the drawer - if it has any weight in it - the front nearly drops to the floor. I'm not sure if this product will last the test of a hard working office environment. I wouldn't buy this product again.
Simon Foster
26 August 2018 08:10
'Good Value'
Delivered on time and product good quality
Fantastic to hear, thank you for the review.
Elena Pistoni
20 August 2018 09:20
Great commmunication, excellent service, speedy delivery!
Thank you very much for the great review of our service and speedy delivery.
Workmode Double Door Storage Units 926 x 720 x 500mm
Exactly what we needed for our office space!
Mahnaz Kamran
14 August 2018 18:29
'Good quality, sturdy chairs that are safe for small children'
Really good value for money.
Fantastic to hear, thank you for the great review.
Titan One Piece Classroom Chair Size 1 (1-3 Years)
Received them promptly. Very good service.
Suzann King, Milton Keynes
6 August 2018 09:12
'Happy Customer'
item was as described, and staff were very helpful.
Brilliant to hear, thank you very much for the great service review.
Metalicon Cube Mobile Steel Pedestal 2 Personal Drawers 1 File Drawer
plenty of space, love the area at the bottom to use for filiing
Thank you for the great feedback.
Phil Jones
4 August 2018 11:03
'1st class service.'
Everything, easy to book and helpfull information. Adivsed when the delivery was due. very professional well done
Thank you very much for the really great review of our service and delivery.
Dams Standard Cupboard 1090mm High
Easy to assumble very strong and impressed with the 18mm solid back. Other manufactures in the same price bracket are only thin hardboard or ply.
Gentoo Bulk Ergonomic Desk with 3 Drawer Desk High Pedestal 1400mm Width
Ready assumbled was a blessing. Looks good and very strong.
Dams Cable Managed Cantilever Leg - Corner Desk 1400 x 1200mm
Easy to assumble and the adjustable legs make it easy to level.
Michael Small
2 August 2018 08:25
'Very good all round'
Avery straight forward ordering service. The chairs are excellent and I would definately recommend them.
Brilliant to hear, thank you for the great review of both our service and your new Titan chairs.
Trusted Customer
30 July 2018 10:38
Easy to deal with, very helpful and able to supply everything I needed.
That is brilliant to hear, thank you very much for the great 5 star review.
Metalicon Pole Mounted Micro CPU Holder (C7)
The product is exactly as shown on their site and was delivered quickly.
Tony Cruickshank
18 July 2018 06:54
Excellent service all round.
Furniture was delivered on time, following a call discussing delivery date and times.
No fuss.
Would definitely recommend
That is brilliant to hear, thank you very much for taking the time to review us as excellent.
Dams Bulk Corner Desk with Twin Cantilever Legs & Desk High Pedestal - (w) 1600mm x (d) 1200mm
Excellent furniture and service
Trusted Customer
16 July 2018 08:53
Good service and communication
Thank you very much for the review, it is appreciated greatly.
Gentoo Bulk Ergonomic Desk with 3 Drawer Desk High Pedestal 1400mm Width
Really good quality and easy to assemble
Trusted Customer
15 July 2018 13:25
I could not necessarily find all the choice I had wanted and it was not always possible to see all the colour combinations. But it was quick and easy to order and the desks were delivered efficiently and in good condition. Some products are better value than others so you have to choose carefully. I have ordered more than once and I will re-order in future.
Thank you for the fantastic service review, we appreciate it very much.
Gentoo Bulk Rectangular Desk (w) 1400mm x (d) 800mm & 2 Drawer Mobile Pedestal
reasonably good quality furniture..
Tracy Fowler, Derby
9 July 2018 08:58
A good fast services. Order one, delivery the next. Only down side had to assembly the bookshelf myself, but it was fairly straight forward.
Thank you for taking the time to review our service, it is appreciated.
Janice Legrain
9 July 2018 07:27
'Prompt and speedy'
Prompt and speedy service and delivery. Would definitely be happy to purchase from this company again.
That is really great, thank you for the fantastic review of our service.
Trusted Customer
4 July 2018 15:26
delivery was as advertised, set up quick, product is good quality
Thank you very much for your great 5 star review, we appreciate the fantastic feedback.
Elite Matrix Rectangular Desk 2000 x 800mm
the desk is good quality for the price
Trusted Customer
1 July 2018 11:25
The chair is very comfortable and it arrived in advance of the delivery date.
I would suggest that friends look at your site if they are looking for office equipment and I would order again if I needed further equipment
Thank you very much for taking the time to leave your review, it is appreciated.
Calypso 2 High Back Chair Without Arms
The chair is very comfortable
Mark Ansermoz, Sutton Coldfield
29 June 2018 07:51
'Delivery Driver with Attitude'
Excellent product pity about the delivery driver
Thank you for the review.I am very sorry that you have had a bad experience with the delivery driver. If you could email me at sales@office-furniture-direct.co.uk to let me know what happened, I will be able to contact the delivery company to ensure that this doesn't happen again.
Dams Bulk Corner Desk with Twin Cantilever Legs & Desk High Pedestal - (w) 1600mm x (d) 1200mm
Excellent product, exactly as described yet a little time consuming to assemble.
Bbw, Stevenage
25 June 2018 09:32
Very good customer service, nice people to deal with.
Thank you very much for your great comments and review.
Dams Bulk 1440mm High Standard Cupboard
All good apart from one arrived damaged.
Denise Ward, Coventry
24 June 2018 10:33
'Excellent company'
I cannot fault my experience with Titan Direct from placing my order to the delivery of it. The chairs are of excellent quality, really sturdy and they arrived well packaged within a few days of my order. I would certainly use this company again and would highly recommend them to anyone.
That is really brilliant to hear, thank you for your great comments and recommendation to others.
Titan One Piece Classroom Chair Size 4 (7-9 Years)
I bought these chairs for my 5 grandchildren for when they visit. I found it really difficult to source chairs of the right size and as these are chairs ordered by schools they are totally fit for purpose, really sturdy in a range of colours and will last for years. I and they are absolutely delighted with them.
Trusted Customer
20 June 2018 09:17
Fast Delivery & Low Price
Gentoo Slide Visitor Chair
Trusted Customer
10 June 2018 10:11
'Great desk.'
Prompt service and delivery.
Thank you for the great review of our service and prompt delivery.
Dams Contract 25 Rectangular Desk with Single Cantilever Leg - (w) 1400mm x (d) 800mm
Excellent desk, just what my son needed, easy to put together too.
William Brennand
9 June 2018 22:00
'A good saw but not in the wind'
The saw and the stand came on time without any hassle but the Titan saw I had
previously for some reason burst into flames I put it down to sawing on a windy
day and the sawdust catching fire on a hot blade, but I have bought another
Titan saw.
Trusted Customer
29 May 2018 12:09
Great service and excellent product
Thank you very much for the great review, we appreciate your comments.
Dams Bulk Straight Desk Mounted Fabric Screen 1600mm Width
Great product and good value
Trusted Customer
15 May 2018 08:52
Swift efficient service - item arrived on time, and not damaged.
Thank you for the 5 star review, we appreciate your really fantastic feedback of our service and delivery.
Gentoo Eclipse 1 Chair With Loop Arms
Excellent chair - great price.
Anthony Willcox
14 May 2018 11:49
Goods delivered on time and very pleased with the quality
Thank you very much for taking the time to leave such great feedback.
If you need anything else, please just give us a call on 01480 220311.
Gentoo Desire Chair
Nice quality chair at a good price. Easily adjustable with a good range of seating height.
Karen Severn
8 May 2018 14:42
'Good to deal with'
lovely, very efficient
Fantastic to hear, thank you very much for the 5 star review, it is very much appreciated.
Trusted Customer
5 May 2018 15:50
Unfortunately the first cupboard delivered was damaged so we had to refuse delivery. I rang to check when another would be sent and was told I'd be emailed. When I hadn't received an email I had to ring again. The next day I was contacted to arrange delivery and everything was ok this time. I thought that an apology for the inconvenience should have been forthcoming...the delivery was to a village hall which put other people to inconvenience.
I am very sorry that you are unhappy with the level of service that you received when rearranging your delivery.
We do pride ourselves on our customer services and apologise for any inconvenience that occurred to all those affected.
We will investigate as to why the original delivery was damaged upon delivery, as all items should be well-packaged to prevent breakage/damage whilst in transit.
Dams Bulk 1806mm High Steel Cupboard
I think the door closing / fastening could be better
Trusted Customer
4 May 2018 08:08
'Lovely chairs excellent quality .'
Very swift delivery and arrived on the communicated day , in good condition.Titan appear to be the only firm to offer chairs in all sizes for children and Titan Direct were able to deliver the small quantity I wanted , unlike most companies.
My only reservation was that there was no way of telling at what time my delivery was being made and tracking would have been helpful.
Titan One Piece Classroom Chair Size 4 (7-9 Years)
Sturdy , excellent quality, lovely bright colours.
Patricia Hamilton
27 April 2018 09:12
Original item I purchased was not available. The replacement was ok, but I would have liked the desk set up to see if it worked
Thank you for your review.
I'm sorry that you are unhappy with the different colour option as the colour that you after was not available for several weeks, however when purchasing we did offer you the option to wait for your preferred colour. We also offered an installation service, and although this is an extra charge to the normal self-assembly service - many of our customers do appreciate the option - but again, you did seem happy to continue with self-assembly.
Please contact us and we will be happy to try and resolve any concerns that you may have.
John Phillips
21 April 2018 06:03
I gave you 4 stars for prompt delivery service. After that it was all up to me to put it together.
Thank you for taking the time to review our prompt delivery.
Gentoo Eclipse 1 Lever Operator Chair without Arms
the chair is comfortable and just the right height for my computer desk, but I wish the instructions would come with a few more words and not just pictures and arrows.
Trusted Customer
26 March 2018 12:08
Hi
Purchase was great a few missing parts but excellent staff help in replacing the missing parts. Thanks for excellent quick service and a great support t staff. Well satisfied with product will recommend to friends, thank you.
Thank you for the great feedback regarding our customer services and for the recommendation.
Trusted Customer
21 March 2018 08:49
'Aaa'
Very good
Thank you very much for the fantastic 5 star review of our service.
Titan One Piece Classroom Chair Size 1 (1-3 Years)
Very good /8@)494,+_4')8-8-4594,(%)
Trusted Customer
20 March 2018 09:15
'VERY GOOD SERVICE'
THEY WERE EXTREMELY HELPFUL AND VERY PROFESSIONAL.
That is really fantastic, thank you very much for the brilliant service review.
Dams Standard Cupboard 1090mm High
THE FURNITURE I PURCHASED LOOKED EXACTLY LIKE THE PICTURE AND WAS EASY TO ASSEMBLE.
Alice Kirby
19 March 2018 08:28
'Very good'
Yes would do
Thank you very much for the great review.
Trusted Customer
11 March 2018 13:35
'Great product'
Great product - makes the office looks lighter and and more spacious in comparison to our old ones.
Only problem is the delivery takes a very long time - was informed of this before ordering but would be nicer to get it more quickly as they are so nice!
That is brilliant, thank you for the great product review.
Trusted Customer
24 February 2018 09:14
'Perfect Service and Excellent Product'
Excellent service, prompt despatch and kept well informed of delivery time. Product met all expectations.
That is brilliant to hear, thank you for taking the time to review us as excellent.
Fraction 2 Drawer Filing Cabinet
Excellent quality filing cabinets, met all expectations
Thank you very much for choosing the Fraction 2 drawer filing cabinet, it really is great quality and comes with a fantastic manufacturing guarantee of 8 years.
Trusted Customer
23 February 2018 10:06
Very impressed with the service from Office Furniture Direct Excellent!!!!
Highly recommend the company
Thank you very much for the wonderful comments regarding our service, we appreciate your feedback and the fantastic recommendations.
Andrew Woodman
19 February 2018 20:16
Great fast efficient service! Thank you again.
Brilliant, thank you very much for the fantastic review of our efficient customer service.
Lite Rectangular Cantilever Desk 1200mm
Great small desk, deceptively deep
Lite 2 Lever Operator Chair With Adjustable Arms
Solid operator chair at a good price.
Trusted Customer
15 February 2018 14:07
delivered as promised excellent quality well protected and wrapped
Thank you very much for taking the time to review our service as excellent, it is very much appreciated.
A. D., Brighton
13 February 2018 09:28
'All delivered as promised.'
All delivered as promised. Would certainnly recommend this company
Thank you very much for the fantastic 5 star review of our service and delivery.
Our free delivery service is a great service that we are proud to be able to offer our customers.
Paul Davies
13 February 2018 04:54
'Ease of use, fast service'
I only wanted one chair for my son, and had hunted around. Was surprised to find such low quality combined with high prices at the most obvious places. Also, lack of basic useful info - e.g. size! My Google search led me to Titan's website which gave very clear information about various styles and sizes, and a breakdown of cost plus expected delivery time. Wish I'd tried here first.
Thank you for your really great review of our service and easy to use website, we appreciate your fantastic comments very much.
Titan 4 Leg Classroom Chair Size 3 (5-7 Years)
Perfect for the price, and well packaged.
Thank you for the 5 star review of the Titan 4 leg classroom chair.
Trusted Customer
10 February 2018 12:20
Spotted Penguin are great, the the courier insists on leaving a pallet with every deliver (two on this order), which is a real issue for us as we then have to arrange for another courier to collect and dispose of the pallets.
Thank you for reviewing us as great, however i am very sorry that you are unhappy with the courier leaving behind the pallet with the delivery.
I am afraid that this is quite standard for large deliveries to be delivered on a pallet and, as it is wrapped they are left for you to dispose of also.
Trusted Customer
10 February 2018 08:08
Exemplary service. Excellent product!
Thank you for the really great review of both our service and the new Gentoo Carter luxury faux leather chair, we appreciate your comments very much.