Customer Reviews

Delivered within days of order. Computer desk was excellent value.

'Great service and product'

Lovely quality desk, delivered when they said it would be. Received a call to say when delivery was due.

'Came promptly, office chair just like it looked, very pleased with it'

I ordered an office chair, which was delivered very promptly. Im very happy with the chair and would use Office Furniture Direct again

'5 star product with 0 star customer service'

The product itself is 5 star can’t fault it sturdy solid exactly what I wanted. However customer service none, I had to chase them for confirmation and invoice, last minute delivery date just very unprofessional

'Good purchase'

Furniture was as expected. Happy with my purchase.

'Great value for money'

I decided on these desks due to the choice of colours and add on’s. We initially saw these with another company for a lot more money and although you had the option to have them built I didn’t think that it justified the hundreds of pounds more. I built these myself and very straight forward and simple to follow (the drawers were made up it was just the desk - two legs, a top and back panel. My only feedback is on the delivery - we received an email on the Friday saying they had been dispatched but no link with the courier and they just arrived on the Tuesday with no forewarning - I was in so it didn’t matter but I may not have been. Very pleased though with the product hence the 5 star.

'Excellent!'

The quality of the office chair is absolutely fantastic! It is comfortable and excellent value. Highly recommended.

'Excellent quality desk'

The desk is very sturdy and perfect to be honest. Delivery was fast and the delivery team were extremely courteous and professional. Highly recommended 10/10

NICE FURNITURE. WELL MADE

'Great product easy to install prompt delivery'

Great product

'Item exceeds expectations.'

Better quality than expected and very easy to assemble. Prompt delivery service. Oak finish looks better than on the website. Would order from them again.

The item I ordered from the site wasn't available any more even though it took the order and there was a replacement but with changes, the site wasn't up to date.
I would order differently next time.

'Excellent delivery- confusing instructions on products'

The products look good when assembled, but the instructions are rubbish beyond the 3rd page! Because they are generic for multiple uses, important information like the slam bar fitting on the combination unit being completely missed off the instructions. But having a separate instructions sheet for the slam bar didn't make sense. Delivery guys were excellent!

Reply to emails. Have not received goods from courier, no date for delivery, no information concerning any missed delivery, no explanation from company

Goid product delivered on time. Communication good

'All as you would expect'

All good thanks

'Great designs, impeccable service.'

All very straightforward

'Brilliant'

Best price and Top service

'Good quality furniture'

The furniture is well made, and looks like the picture online. I'm very pleased with the quality and the timeliness of the delivery.

'Great service and good quality items'

Helpful service, I needed an office desk and meeting table to arrive in 2 days. I got in touch with the team who immediately quoted what I was looking for and both items were delivered the next day. Love the grey oak colour.

'Great computer desl'

Great desk, fitted perfect in alcove, exactly what we were after and at a great price. Easy to assemble and well packed

of good quality

Very quick and free delivery.

'Excellent service, great product, fast delivery'

Knowledgeable and helpful. Had to call them twice and both times they sorted out my problem straight away.

Excellent quality, great style and appearance, ideal desk top size for computer, hard drive and printer as well as work space.

'Great service'

Kept well informed re delivery dates and table arrived as forecast and well packed in good order.

'Excellent furniture at a budget price, delivered fast'

Online ordering was easy, I was kept informed of my order status, and delivery was really quick too. What more could you need?

'Very poor delivery - box abandoned damaged upside down'

Box abandoned damaged and upside down on the garden path. When opened the contents looked like they’d been through a tumble drier. Fortunately the chair was on.

'Good value'

Excellent service, desk was delivered in time by helpful staff

Very quick delivery, good service, would use again

'Would be easier to build if the arms was marked L - R front- back'

The chair arrived early the delivery driver was pleasant and polite.

Excellent service and very helpful customer service

'A good experience all round.'

Prompt and speedy delivery - the office desk and bookshelves were easy to assemble and were of a good and robust quality. I only needed a second pair of hands to lift the desk into position. I ordered leg inserts to hide wiring for the cantilever desk but decided not to use them.

'Reliable delivery excellent quality for the money'

Excellent service . Kept upto date and delivered on time

'Perfect chair'

Customer service was friendly and explained things well. The reason I gave a 4 and not a 5 was that I had expected to receive my chair 3-5 days after order which would have made it the Tues-thurs, I received it the following Saturday!

'Perfect'

Perfect 5 stars

Great service, clear communication and all products well packaged and as described

'Superfast Delivery. 11 Out Of 10 Highly Recommended, Many Thanks. Parrzo'

Excellent Transaction, Item As Described, Quick Delivery. Many Thanks. Parrzo

Ease of ordering g, prompt delivery. Pleased with product.

'Good quality desk and easy to assemble.'

Easy to order, good quality desk that feels solid and easy to assemble. The maple is a lovely colour. Fast delivery.

'Office desk'

A lovely office desk,solidly made.Very pleased with it.

'Great value, excellent service'

Fast and efficient service. Good product, well priced. They got back to me quickly with answers to any questions I had and kept me up to date with my order with regular contact.

Online ordering was easy, service prompt and quality good.

Fast delivery. Very comfy office chair.

'Very good service, I shall certainly use Office Furniture Direct again.'

Excellent service and quality furniture.

'Good product and excellent service'

The product I chose was exactly as described and matched in fairly well with some existing office furniture I already own. It was delivered the next day as stated and I am very happy with the whole experience.

Highly recommended, great service fast delivery.

'Sit Stand Desk'

Fantastic service, delivered as promised and great customer service.

'Great service.'

fantastic, Chair arrived the next day, it had been well packaged and was carried in by the delivery driver. Really pleased with the chair too. COmfortable and looks great in my office.

Really good service. One improvement could be better images of the products but overall very pleased. Got what I needed and quickly.

Nice furniture. Arrived promptly. Good service

'Good overall experience'

Good communication throughout, and delivered in a timely fashion. Also good value for money with an excellent product.

'Good delivery but website communication and account setup needs work'

Excellent delivery service itself, but the website needs some work with communication/account setup.

Upon making my order, I never received a confirmation email or details on when delivery would be made. Attempted to create an account with the email I used to pay (PayPal) and it said account already existed, but password resets provided me with no emails to set password - this process needs to be looked at!
Fortunately, delivery drivers sent me a text on the morning when delivery was expected and that was very helpful.

'Excellent chair, easy to assemble. Delivery information could be improved.'

Brilliant chair, I bought two of these for home office use, having already bought one via Ryman. Comfortable, good ergonomic support and easy to assemble with clear instructions and good packaging. Ordered on Friday evening and delivered on Monday morning.
The only room for improvement is to inform customers about timing of delivery and the identity of the courier. As a home buyer I may not be at home when delivery is made - so I need to know so I can adjust timing if necessary. The improvement needs to be made jointly by TC Office and NX, I know that NX is working on it.

'Pleasure to deal with.'

I needed to upgrade my home office to make it more ergonomic. I've been working from home for almost a year now and it looks as though I always will be to some extent.

The office Furniture Direct website was easy to navigate ad their was a great choice. I found myself a table and pedestal and it was delivered on the next working day.

Assembly was straightforward and the furniture is solid and robust.

I am very pleased with my purchase.

Prompt service, didn't expect it so soon. One of the packages was damaged, but luckily contents wasn't.

'Great product, price, and shipping. Communication and packaging to improve'

The Product is great and so is the price, the parcel suddenly appeared without communication only a few days after purchase but the box was very damaged and the packaging was poor. The product inside was thankfully not damaged.

'Would definitely use again, more than happy'

Excellent service at a decent price, what more could I ask for.

'Good desk'

Delivery time reasonable

'Would strongly recommend it to all my friends'

Brilliant in every way - quality, size and ease of assembly

'Excellent service'

Website easy to use, huge product range, items ordered arrived bang on time - and cheaper than John Lewis!

'Superb covers it.'

Superb service.

Online purchase. Efficient service. Good communication about one item out of stock and fair options given.

'Very good quality furniture'

The desk looks lovey. It’s very sturdy, which is what I needed to support my specialist equipment. I’m really pleased with my purchase.

'Excellent....Super fast delivery'

Brilliant, easy ordering , fast delivery with plenty of information about delivery times, got my filing cabinet within 3 days of ordering. Very happy I would recommend and use again. Thank you.

'Exactly how an online order should work'

Order delivered in good time, easy to assemble. Customer service dealt with my query quickly, very helpful.

'Great Desk, Great Service, and Quick Delivery'

Great desk at a great price. £40 delivery cost taken into account in overall price compared to others offering ‘free’ delivery, however fast and friendly delivery of a very well protected desk top and preassembled drawer set was excellent. I bought from this company specifically because of the high rating, and am very pleased that I did !

'Excellent'

Excellent quality furniture delivered on time and easy to assemble.

'Very quick delivery'

Very quick delivery, despite the website suggesting that the order was still being prepared for despatch.

'Good product and service'

Found what we wanted on website, ordered, product delivered and all went very smoothly. Good price and the desk was straightforward to assemble

Everything went as planned - no complaints

Super service, straight forward, helpful person when I had a query before ordering and phoned up. Item arrived in good time.

Easy to order from. Delivered really quickly. Great value!

Good range at good prices, and good communication