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01480 220311Sales advice & customer services

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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive
(1,226 reviews)

Ratings based on data collected by third party reviewing platform.

5
86%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Excellent

Trusted Customer
14 April 2025 16:50

Timely and informative

Thank you very much for taking the time to leave great feedback.

Excellent

Trusted Customer
11 April 2025 08:07

Very easy ordering & supply

very good communication

Really great to hear, thank you for your 5 star review.

very comfortable and supportive

Thank you very much for your feedback.

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Excellent

Trusted Customer
8 April 2025 06:18

Very satisfied considering it's a filing cabinet, looks attractive

Excellent

Brilliant, thank you for the feedback.

Excellent

Graham Cuthbert
7 April 2025 15:59

Quick delivery.

Fantastic, thank you for the positive feedback.

Just what I wanted, having had three lots of knee surgery I wanted a chair with arms that I could sit and more importantly get out of by myself.

We greatly appreciate your 5 star review.

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Average

Deborah Paterson
7 April 2025 14:20

Great

\slow delivery and delivery man was begrudgingly helpful

Great quality, slightly slow delivery.

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Excellent

Robert Moore
7 April 2025 06:05

Cable tray

Very prompt delivery

Thank you very much for your review.

Very rigid robust construction. I mounted mine on a vertical wooden section under the back of my desk, using the pre-drilled holes in the body of the brackets (not illustrated). The open mesh design allows you to feed wires any which way. Highly recommended.

Great to hear, thank you for the 5 star feedback.

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Excellent

Trusted Customer
6 April 2025 20:38

Great service

Great service - was kept informed from the time of purchase. Chair arrived on time as stated in order. Was also advised if delivery missed their would be a charge to re-delivery which i thought was good getting a heads up.

Thank you for the really fantastic review of our service.

Only recently purchased the chair designed for up to 150kg hope its up to the job unlike some other chairs i purchased. Will wait and see so far so good

Thank you for the 5 star review.

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Excellent

DAVID GOODWIN, merseyside
4 April 2025 23:09

Good quality chair

great service and always updated by email from them

Brilliant to hear, thank you very much for the 5 star review.

sturdy and good quality.
pity the back doesn't recline a bit - maybe next time

Thank you very much for taking the time to leave great feedback.

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Excellent

Trusted Customer
4 April 2025 09:36

Great service

Thank you very much for your 5 star feedback.

just what we needed

Fantastic to hear, thank you for your review.

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Excellent

Trusted Customer
1 April 2025 08:53

My Experience

Brilliant ,First time i have used this company ,Excellent service .

Thank you very much for taking the time to leave such great feedback.

The delivery was great they kept me informed throughout ,when it arrived it was perfect ,i would definitely use this company again .

Fantastic to hear, thank you for the 5 star review.

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