01480 220311Open 9:00am-5:00pm Mon to Fri

01480 220311Sales advice & customer services

Mon:
Tue:
Wed:
Thu:
Fri:
Sat:
Sun:
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
09:00 - 17:00
Closed
Closed
Online contact us formEmail sales@office-furniture-direct.co.uk
0 ItemsTotal £0.00Total £0.00
Your shopping basket is empty

Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.896% Positive
(1,348 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

Sort by
Show per page
Page 1 of 135
Excellent

Trusted Customer on Feefo
6 July 2025 13:04

Floor mat

Great

Great to hear, thank you.

Excellent service and top quality product

Thank you very much for your feedback.

View product

Excellent

norma armstrong on Feefo
4 July 2025 10:30

Nautilis office chair

Seamless transaction
Email received with delivery details
Arrived a few days after ordering
Would recommend Office Furniture Direct to anyone who is looking for an excellent service.

Thank you so much for your really positive review.

Nautilus-Westminster-Leather-Faced-Executive-Chair-2.jpg

Beautiful chair, sturdy and steady.
Moves and spins round easily.
Would recommend this chair to anyone as it is very comfortable with your back supported at the lumbar area and your neck supported with the built in cushioned areas.
Seamless transaction and arrived a few days after ordering.
Extremely good value for money paid.

Fantastic, thank you very much for the comments and the 5 star review, it is greatly appreciated.

View product

Good

Emma on Feefo
3 July 2025 11:49

Great handling of delivery

Customer service was good when dealing with delivery.

This chair is so uncomfortable for me. The angle of the seat leans forward so I feel like I’m always being pushed forward. The seat cushion is also pretty uncomfortable so have to use additional cushions. Struggling to make it through a work day in this. Wish I had gotten one with three levers so I could adjust the seat tilt.

View product

Excellent

Trusted Customer on Feefo
1 July 2025 19:37

Office Furniture Direct review

Very good service from Office Furniture Direct, this is the first time I've used them but I'm sure it won't be the last..

We really appreciate you taking the time to leave such great feedback, thank you.

Dynamic-Jackson-High-Back-Executive-Bonded-Leather-Chair.jpg

Not only did the chair arrive the next day it is very comfy and was easily assembled and fits the home office corner of my bedroom perfectly. Very happy with this chair.

Fantastic to hear, thank you for the 5 star review.

View product

Perfect for my large laptop, love the colour too, going to buy another one for my husband.

View product

Excellent

Aileen Chivers on Google Business
24 June 2025 12:07

I have wanted some nice cupboards and saw the good reviews & although I wanted two I only purchased one as I wanted to see the quality. The ordering was easy & I was kept upto date.The delivery was excellent as I was kept upto date on when my cupboard would be delivered by the delivery company. On opening the packages the instructions looked a bit daunting but I went through them meticulously and the cupboard was put together easily. The quality is above expectations & very sturdy. I'm so pleased with I've now ordered another one

Excellent

Mr Norman Lyons on Feefo
23 June 2025 09:54

Worth the money

kept informed about delivery no problems here

Great to hear, many thanks for your review.

only drawback was the rear seat plastic cover where my heavy handed son snap the base as he put the chair together,leaving that aside it was simple to put together and good to sit on my wife is using it at the moment as a ironing chair and she loves it, well worth the money.

Thank you for taking the time to leave feedback.

View product

Excellent

Trusted Customer on Feefo
23 June 2025 09:40

Comfort and ease of assembly

The service was great, I was kept informed about the delivery at every stage. The information on the website was clear, precise and easy to understand

Thank you very much for the really great review of our service.

This chair is very comfortable and easy to build however I built this myself but you will need a second person to align the hydraulic piston with the chair base fixing.

It is lovely to sit on the chair

Fantastic to hear, we greatly appreciate your feedback.

View product

Excellent

Steve H on Feefo
23 June 2025 07:27

Excellent product and service

I can only comment on the delivery service which was excellent. The ordering process was so simple there was no need to talk to anyone.

Thank you very much for your great review.

I got exactly what i ordered which is an Excellent Quality product. It was very easy to navigate the website and easy to order. Delivery was quick and professional.

Great to hear, thank you for the positive feedback.

View product

Good

Trusted Customer on Feefo
22 June 2025 13:02

Excelent services

Thank you for the great feedback.

Good product

View product

good product

Thank you for your positive feedback.

View product

Excellent

Trusted Customer on Feefo
21 June 2025 10:26

Excellent service

came as told it would

Great to hear, thank you very much for your really great feedback.

excellent product easy o assemble does what I required

Thank you for your 5 star feedback.

View product