Customer Reviews

Excellent customer service, very helpful straight to the point, I wasn’t bounced around different.

Quick delivery and quality products

Really good piece of furniture, good communication, prompt delivery

The communications could of been better. When the driver turned up there was a missing piece which was the first I had heard of.

'Cantilever visitor chair.'

Item arrived in good time and was well packed.
I would use Office Furniture Direct again.

'Really good for purpose'

Item perfect for requirements, delivery quicker than expected.

'On time, no damage, well packed.'

OTIF. Great quality

'Exceptional service and quality'

Excellent service! Purchased two Gentoo office desks and couldn’t be happier! Absolute quality furniture. Extremely solid and well constructed, these desks are well above average for the price point. I challenge anyone to find better quality for that price!

Product as expected. Prompt service & delivery.
Definitely recommend

The filing cabinet arrived promptly, well packaged, with two men to arrange delivery.

Great service, great desk

'Excellent Product & Service'

Excellent prompt hassle free service and delivery

'Perfect'

first class service, no problems with purchase. Tables arrived well packaged and with no damage. Tables are very sturdy and exactly what we required.

Gopak Premier Folding Table W1830 x D610

these tables are as described on the internet. No damage during transit, well packaged.
Very sturdy tables.

View product

10 out of 10

Communication was great and item arrived as expected. Could not fault!

easy to fill out

'Seems really well constructed'

Seems very well constructed and the Double Locking system is very useful, works as it should. Only issue I have is the product is a bit pricy, but if it is still working well in a years time probably worth it.

'Efficient & fast service!'

I'm a very satisfied customer, I ordered 3 Office chairs which was very easy, the chairs are very good quality and were extremely easy to put together. The chairs were very well packaged and arrived quickly.

Product as expected, delivered on time, no complaints.

'Excellent quality.'

Contacted the company in regard to stock and general questions about the chesterfield office chair. My call was answered quickly by a very friendly chap, who supplied all the necessary information. Impressive speedy delivery.

'Great piece of furniture.'

I am so pleased for with my desk. It came really well packaged. There wasn't any damage and the instructions were very easy to follow.

'Quality product'

Swift delivery within 5 days direct to my door. Product of commercial quality in a choice of finishes.

'Excellent servicce and product'

Quick efficient service and delivered when advised. well packagaed and vry easy to put together. Solid build. Perfect for my home office.

Goods received as described, in good order and promptly. Chair very comfortable.

'Happy with product'

efficient and prompt

'Brilliant product brilliant company'

Great service will def use again

'Quality furniture.'

Great service. Very fast delivery at a great price. Good strong quality furniture. Will highly recommend.

They look great & fit purpose

'Great Service'

Great service, good price for such a high quality chair

Furniture is great,would use again

I actually wanted two bedside cabinets that would double up as office cabinets.
The width had to be 30cm wide and Office Furniture Direct was one of the few places that met my limited space requirements.
Delivery was quicker than expected, just a phone call prior to delivery and hey presto!

Assembly is difficult and instructions should be more detailed....

Delivered within days of order. Computer desk was excellent value.

'Great service and product'

Lovely quality desk, delivered when they said it would be. Received a call to say when delivery was due.

'Came promptly, office chair just like it looked, very pleased with it'

I ordered an office chair, which was delivered very promptly. Im very happy with the chair and would use Office Furniture Direct again

'5 star product with 0 star customer service'

The product itself is 5 star can’t fault it sturdy solid exactly what I wanted. However customer service none, I had to chase them for confirmation and invoice, last minute delivery date just very unprofessional

'Good purchase'

Furniture was as expected. Happy with my purchase.

'Great value for money'

I decided on these desks due to the choice of colours and add on’s. We initially saw these with another company for a lot more money and although you had the option to have them built I didn’t think that it justified the hundreds of pounds more. I built these myself and very straight forward and simple to follow (the drawers were made up it was just the desk - two legs, a top and back panel. My only feedback is on the delivery - we received an email on the Friday saying they had been dispatched but no link with the courier and they just arrived on the Tuesday with no forewarning - I was in so it didn’t matter but I may not have been. Very pleased though with the product hence the 5 star.

'Excellent!'

The quality of the office chair is absolutely fantastic! It is comfortable and excellent value. Highly recommended.

'Excellent quality desk'

The desk is very sturdy and perfect to be honest. Delivery was fast and the delivery team were extremely courteous and professional. Highly recommended 10/10

NICE FURNITURE. WELL MADE

'Great product easy to install prompt delivery'

Great product

'Item exceeds expectations.'

Better quality than expected and very easy to assemble. Prompt delivery service. Oak finish looks better than on the website. Would order from them again.

The item I ordered from the site wasn't available any more even though it took the order and there was a replacement but with changes, the site wasn't up to date.
I would order differently next time.

'Excellent delivery- confusing instructions on products'

The products look good when assembled, but the instructions are rubbish beyond the 3rd page! Because they are generic for multiple uses, important information like the slam bar fitting on the combination unit being completely missed off the instructions. But having a separate instructions sheet for the slam bar didn't make sense. Delivery guys were excellent!

Reply to emails. Have not received goods from courier, no date for delivery, no information concerning any missed delivery, no explanation from company

Goid product delivered on time. Communication good

'All as you would expect'

All good thanks

'Great designs, impeccable service.'

All very straightforward

'Brilliant'

Best price and Top service

'Good quality furniture'

The furniture is well made, and looks like the picture online. I'm very pleased with the quality and the timeliness of the delivery.

'Great service and good quality items'

Helpful service, I needed an office desk and meeting table to arrive in 2 days. I got in touch with the team who immediately quoted what I was looking for and both items were delivered the next day. Love the grey oak colour.

'Great computer desl'

Great desk, fitted perfect in alcove, exactly what we were after and at a great price. Easy to assemble and well packed

of good quality

Very quick and free delivery.

'Excellent service, great product, fast delivery'

Knowledgeable and helpful. Had to call them twice and both times they sorted out my problem straight away.

Excellent quality, great style and appearance, ideal desk top size for computer, hard drive and printer as well as work space.

'Great service'

Kept well informed re delivery dates and table arrived as forecast and well packed in good order.

'Excellent furniture at a budget price, delivered fast'

Online ordering was easy, I was kept informed of my order status, and delivery was really quick too. What more could you need?

'Very poor delivery - box abandoned damaged upside down'

Box abandoned damaged and upside down on the garden path. When opened the contents looked like they’d been through a tumble drier. Fortunately the chair was on.

'Good value'

Excellent service, desk was delivered in time by helpful staff

Very quick delivery, good service, would use again

'Would be easier to build if the arms was marked L - R front- back'

The chair arrived early the delivery driver was pleasant and polite.

Excellent service and very helpful customer service

'A good experience all round.'

Prompt and speedy delivery - the office desk and bookshelves were easy to assemble and were of a good and robust quality. I only needed a second pair of hands to lift the desk into position. I ordered leg inserts to hide wiring for the cantilever desk but decided not to use them.

'Reliable delivery excellent quality for the money'

Excellent service . Kept upto date and delivered on time

'Perfect chair'

Customer service was friendly and explained things well. The reason I gave a 4 and not a 5 was that I had expected to receive my chair 3-5 days after order which would have made it the Tues-thurs, I received it the following Saturday!

'Perfect'

Perfect 5 stars

Great service, clear communication and all products well packaged and as described

'Superfast Delivery. 11 Out Of 10 Highly Recommended, Many Thanks. Parrzo'

Excellent Transaction, Item As Described, Quick Delivery. Many Thanks. Parrzo

Ease of ordering g, prompt delivery. Pleased with product.

'Good quality desk and easy to assemble.'

Easy to order, good quality desk that feels solid and easy to assemble. The maple is a lovely colour. Fast delivery.

'Office desk'

A lovely office desk,solidly made.Very pleased with it.

'Great value, excellent service'

Fast and efficient service. Good product, well priced. They got back to me quickly with answers to any questions I had and kept me up to date with my order with regular contact.

Online ordering was easy, service prompt and quality good.

Fast delivery. Very comfy office chair.

'Very good service, I shall certainly use Office Furniture Direct again.'

Excellent service and quality furniture.

'Good product and excellent service'

The product I chose was exactly as described and matched in fairly well with some existing office furniture I already own. It was delivered the next day as stated and I am very happy with the whole experience.

Highly recommended, great service fast delivery.

'Sit Stand Desk'

Fantastic service, delivered as promised and great customer service.