Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.898% Positive (691 reviews)

Ratings based on data collected by third party reviewing platform.

5
88%
4
10%
3
1%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

Excellent

Jeanette Crawford, Swansea
2 December 2023 05:03

'Steel lockable cabinet'

From ordering to delivery - service was good, delivery very quick.

Good

Trusted Customer
1 December 2023 07:19

'Great company, great tables, terrible courier!'

The Go Pak tables are great, and Office Durniture Direct were professional but the courier was awful. Delivery was to an unattended building so we asked for a phonecall en route. They didn’t and left the tables outside in a public area where they could have been stolen!

Excellent

Trusted Customer
30 November 2023 16:46

'Decent'

Decent - ordered an office chair. Arrived quickly. Overall good experience

Excellent

Trusted Customer
30 November 2023 08:57

'Quick and accurate'

Delivered as promised

Excellent

Trusted Customer
29 November 2023 10:09

'Direct replacement for existing chair just different colour this time'

Excellent service prompt delivery

Excellent

Sue Longson
28 November 2023 20:03

Quick service, and excellent communication. Chairs we ordered are comfortable and solidly built.

Excellent

Virendra Patel
28 November 2023 10:19

great communication

Excellent

Trusted Customer
28 November 2023 09:05

'No problems'

Ease of order, payment and very fast delivery.

Excellent

Doreen Little
26 November 2023 06:09

Was not at home but parcel left in garage as asked.

Excellent

Alan McEnteggart
26 November 2023 01:40

'Brown Chair'

Great service & fast delivery

Excellent

Trusted Customer
24 November 2023 09:51

'Fab office chair'

Easy ordering and timeframe for delivery

Excellent

Trusted Customer
24 November 2023 09:41

'Fast and helpful.'

Fast and helpful.

Excellent

Trusted Customer
24 November 2023 06:11

Delivered on time. Delivered without damage. Easy instructions. Good quality chair

Excellent

Trusted Customer
23 November 2023 19:02

'Office chair'

This office desk chair is perfect for my home office. It's extremely comfortable and stunning to look at with its chrome and white leather. Delivery was super quick. Great service, I would recommend this company and this chair.

Excellent

Stephen Sellers
23 November 2023 12:23

Prompt delivery. Instructions to assembly clear. Am very satisfied with product.

Excellent

Edith Osiagwu
23 November 2023 08:22

'Quick Delivery'

Great Service and quick delivery.

Excellent

Gibson Fahnestock
23 November 2023 07:48

Delivery was fine

Excellent

Parmjit Bansel, Essex, UK
22 November 2023 07:20

Excellent service.

Excellent

Anne Kiltie
21 November 2023 20:23

All very smooth including delivery. Had to pay more for Aberdeen but then specified day delivery cost only a very little more on top.

Bad

Karen Brown
21 November 2023 09:59

You are asking for feedback on an item we are yet to recieve.